Lauren McCaffery
Toledo,OH
Summary
Dynamic and results-driven Certified Dermatology Technician with over 20 years of medical office experience at Dermatology Associates, Inc. Proven expertise in clinical administration and exceptional patient care, coupled with strong skills in EMR systems and employee training. Adept at maintaining a positive office environment while ensuring HIPAA compliance and efficient supply management.
Overview
24
24
years of professional experience
Work History
Certified Dermatology Technician/Clinical Administrator
Dermatology Associates, Inc.
Perrysburg, OH
07.2021 - Current
- Clinical administrative duties include communicating biopsy and lab results to patients in a courteous and timely manner. Scheduling both in-house procedures and providing referrals to outside physicians for treatment, with an emphasis on HIPAA-compliant communication.
- Clinical medical duties include scribing for physicians and providers while providing clinical support for surgical needs, such as biopsies, and all in-office surgical procedures. Processing all pathology, lab work, and cultures with attention to important details, such as insurance and proper laboratories for processing.
- The independent clinical float position includes responsibilities such as managing all biologic medication injections, patient management of proper medication scheduling, post-procedure wound checks, suture removals, and administering UV light therapy treatments.
Medical Assistant Front/Back Office
Arrowhead Podiatry Associates, Inc.
Maumee, US
08.2003 - 08.2021
- Responsibilities included direct patient care, acquiring history and physicals using current EMR software. Specialized in the manufacture and maintenance of all custom-made orthoses made in-office.
- Part-time front-office receptionist duties include managing patient check-in, scheduling, insurance, and minor billing.
- Monthly inventory of back-office medical supplies, and managing current radiographic records for yearly state inspection.
Clinical Supervisor
Poudre Valley Foot and Ankle Clinic
Fort Collins, US
06.2001 - 07.2003
- Advanced rapidly from medical assistant role to supervisor.
- Coordinated surgical scheduling for the in-house surgical center and oversaw the training and scheduling of back-office staff.
- Managed medical supplies inventory within stringent budget constraints.
Education
Bachelor's of Science - Geology/Geochemistry (Minor in Graphic Design)
University of Wyoming
Laramie, WY01.1994
Skills
- 20 years Medical Office Experience
- Exceptional Patient Care
- Clinical Office Administration
- EMR Systems and scheduling (EMA)
- Supply management and budget oversight
- Employee Training Coordination
- Medical Billing
- Maintaining a positive and productive office environment
- Creative Design Solutions
- HIPAA compliance
Assessments
- Electronic Health Records: Best Practices, Highly Proficient, 11/01/20, Knowledge of EHR data, associated privacy regulations, and best practices for EHR use
- Medical Receptionist Skills, Highly Proficient, 11/01/20, Managing physician schedules and maintaining accurate patient records
- Protecting patient privacy, Expert, 03/01/22, Understanding privacy rules and regulations associated with patient records
Timeline
Certified Dermatology Technician/Clinical Administrator
Dermatology Associates, Inc.
07.2021 - Current
Medical Assistant Front/Back Office
Arrowhead Podiatry Associates, Inc.
08.2003 - 08.2021
Clinical Supervisor
Poudre Valley Foot and Ankle Clinic
06.2001 - 07.2003
Bachelor's of Science - Geology/Geochemistry (Minor in Graphic Design)
University of Wyoming
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