Lauren McDermott
Little Falls,NJ
Summary
Exceptional social skills, memorization ability and balance. Dedicated to following health and safety guidelines and handling food items properly. Seek to pursue new position with room for advancement alongside growing team.
Overview
2
2
years of professional experience
Work History
Deli Associate and Prepared Foods
Weis Supermarket
Newton , NJ
08.2021 - 11.2021
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Calculated total items needed to assemble party trays and placed orders for inventory.
- Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Received payment via cash, check, card or mobile payment and processed promptly, resulting in 100% accuracy rate
Facility Attendant
Mountain Creek Resort
Vernon , NJ
01.2021 - Current
- Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
- Replenished room supplies such as drinking glasses, bathroom items, writing supplies and hotel brochures to make guests feel welcome and at home.
- Assisted guests by providing detailed information and resolving complaints, boosting guest satisfaction scores 98%.
- Categorized laundry received by clients based on fabric type.
- Emptied trash receptacles throughout day to maintain sanitary levels of all trash cans on premises.
- Assembled complimentary gift baskets and champagne to greet new guests at arrival.
- Operated steam cleaning equipment and floor care machines to deep clean carpets and sanitize and wax hardwood, tile and linoleum floors.
- Washed and folded towels and linens to properly stock 35 guest rooms per day.
- Reported damages, maintenance problems, safety issues and potential hazards to management.
Education
High School Diploma -
Glen Ridge High School
Glen Ridge, NJ06.2020
Skills
- Customer assistance
- Ticket sales
- Data management
- Adaptability
- Microsoft Office
- Flexible & Adaptable
- Reading comprehension
- Self-motivated professional
- Multitasking abilities
- Clerical
- Materials distribution
Timeline
Deli Associate and Prepared Foods
Weis Supermarket
08.2021 - 11.2021
Facility Attendant
Mountain Creek Resort
01.2021 - Current
High School Diploma -
Glen Ridge High School