Detail-oriented healthcare operations professional with many years of experience supporting administrative, enrollment, and contracting workflows. Skilled in cross-functional coordination, data accuracy, and problem-solving across providers, office staff, and payer teams. Focused on improving process efficiency and documentation quality.
· Facilitated administrative and operational functions across multiple departments in healthcare organization, enhancing interdepartmental collaboration
· Maintained 99% data entry accuracy, identifying and correcting errors to ensure reliable client and internal reporting
· Developed client reports and data summaries to inform wellness programs and guide management decision-making
· Coordinated and facilitated member health screenings, ensuring accurate documentation and timely data entry
· Created and maintained spreadsheets and tracking tools using Microsoft Word and Excel
· Designed and maintained spreadsheets and tracking tools in Microsoft Word and Excel, improving data organization and accessibility
· Researched wellness topics and developed client-facing educational materials and flyers
Honors: Summa Cum Laude