Summary
Overview
Work History
Education
Skills
Leadership And Volunteer Work
Timeline
Generic

Lauren McGill

Santa Cruz,CA

Summary

Detail-oriented and proactive with great relationship-building skills, a hardworking nature and an adaptable approach. Strong ability to handle multiple projects simultaneously with a high degree of accuracy and positive attitude. Organized and dependable individual successful at managing multiple priorities.

Overview

4
4
years of professional experience

Work History

Patient Service Representative

Palo Alto Medical Foundation
12.2022 - Current
  • Provide exceptional customer service to patients, answering questions and addressing concerns.
  • Verify insurance eligibility and coverage for patients.
  • File and maintain patient records in accordance with HIPAA regulations.

Assistant Manager

Inn At Depot Hill
06.2022 - 11.2022
  • Offered hands-on assistance to guests, assessing needs, and maintaining current knowledge of consumer preferences.

Intake Coordinator & Academic Coach

Lee Pesky Learning Center
04.2021 - 05.2022
  • Supported onboarding of new students and clients for Academic Intervention, Learning Evaluations, Academic Coaching, & Counseling.
  • Communicated with referral sources, physicians, and associated staff to check documentation for proper onboarding.

Online School Aid

O’hara/Zillner Family
09.2020 - 05.2022
  • Supported two children with online learning curriculum as well as daily activities & projects
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Identified issues, analyzed information and provided solutions to problems.

Research Assistant

University of Utah
10.2019 - 03.2020
  • Supported with data/sample collection & data entry for neonatal study within psychology department of U of U
  • Reviewed documents and data to identify trends and patterns.
  • Collected research data through experimentation, surveys and leading focus groups.

Education

Bachelor of Science - Kinesiology

University of Utah
Salt Lake City
05.2020

Skills

  • Customer Service
  • Attention to Detail
  • Patient Intake
  • Office Administration
  • HIPAA Compliance

Leadership And Volunteer Work

  • Carrington Court Assisted Living and Memory Care
  • Carmen B. Pingree Autism Center for Learning
  • We Are Better Together Pediatric Therapy Center
  • Idaho Humane Society

Timeline

Patient Service Representative

Palo Alto Medical Foundation
12.2022 - Current

Assistant Manager

Inn At Depot Hill
06.2022 - 11.2022

Intake Coordinator & Academic Coach

Lee Pesky Learning Center
04.2021 - 05.2022

Online School Aid

O’hara/Zillner Family
09.2020 - 05.2022

Research Assistant

University of Utah
10.2019 - 03.2020

Bachelor of Science - Kinesiology

University of Utah

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Lauren McGill