Lauren Mcgill
Pump & Well
21460 Fenton Dedeaux Rd Kiln,,MS
Summary
Dynamic Secretary with proven expertise at Pump & Well, excelling in office administration and customer service. Streamlined filing systems and enhanced workflow efficiency, resulting in improved document retrieval. Skilled in appointment scheduling and adept at managing multi-line phone systems, fostering strong relationships through effective communication and timely responses.
Work History
Secretary
- Organized and maintained filing systems for efficient document retrieval.
- Scheduled appointments and meetings, coordinating with multiple departments.
- Prepared reports and presentations to support decision-making processes.
- Answered multi-line phone system and enthusiastically greeted callers.
- Assisted in the development of office procedures to enhance workflow efficiency.
- Conducted research to provide administrative support for ongoing projects.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Education
High School Diploma
Skills
Customer service
Verbal and written communication
Office administration
Organization
Keyboarding skills
Appointment scheduling
File management
Document preparation
Calendar management
Multi-line phone systems
Supply restocking
Mail distribution
Timeline
Secretary
Pump & Well
2012 - 2020Read More
Old Dominion
High School Diploma
Read More