Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Top producing agent 2024
Server

Lauren Michal

Shelbyville,KY

Summary

Dynamic Real Estate Agent with a proven track record at Semonin Realtors®, excelling in client management and negotiation. Skilled in social media marketing, I foster strong relationships, ensuring repeat business. Successfully navigated complex transactions, enhancing buyer representation and achieving optimal outcomes for clients. Committed to delivering exceptional service and driving business development.

Overview

17
17
years of professional experience

Work History

Real Estate Agent

Semonin Realtors®
10.2023 - Current
  • Cultivated strong client relationships through effective communication and personalized service.
  • Facilitated property showings, highlighting key features to enhance buyer interest.
  • Assisted clients in navigating real estate transactions, ensuring compliance with regulations.
  • Conducted market research to identify trends and inform pricing strategies for listings.
  • Developed marketing materials, including online listings and social media content, to attract buyers.
  • Attended networking events to expand industry contacts and enhance referral opportunities.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Negotiated, facilitated, and managed real estate transactions.
  • Advertised client properties through websites, social media, and real estate guides.
  • Maintained connections with clients to encourage repeat business and referrals.
  • Successfully managed multiple offers for sellers, securing the best possible outcome in each situation.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Assisted first-time homebuyers in navigating the complex real estate process, guiding them from pre-approval to closing.

Server

Churchill Downs
03.2018 - Current
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Delivered exceptional customer service in fast-paced bar environment.
  • Developed and maintained strong relationships with clientele, enhancing guest satisfaction.
  • Handled cash transactions accurately, ensuring efficient payment processing.
  • Built solid rapport with many frequent patrons to cultivate guest loyalty.
  • Demonstrated exceptional multitasking abilities under high-pressure situations while delivering outstanding customer service consistently.

Server

Cracker Barrell Old Country Store
09.2008 - Current
  • Delivered exceptional customer service to enhance guest satisfaction and loyalty.
  • Managed dining area efficiently, ensuring cleanliness and optimal seating arrangements.
  • Collaborated with kitchen staff to communicate special requests and dietary restrictions seamlessly.
  • Trained new servers on menu knowledge, service protocols, and customer engagement techniques.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.

Real Estate Agent Recruiter

Totally About Houses
01.2023 - 10.2023
  • Managed full-cycle recruitment processes, from job postings to onboarding new hires.
  • Utilized applicant tracking systems to maintain accurate candidate records and improve workflow efficiency.
  • Developed targeted sourcing strategies to attract diverse candidates through multiple channels.
  • Facilitated interview processes, ensuring a positive experience for candidates and hiring teams.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Partnered with HR teams to determine workforce planning needs, aligning recruitment efforts with business objectives.

Employee Training Coordinator

Cracker Barrel Old Country Store
09.2008 - 01.2023
  • Developed training materials to enhance employee onboarding and retention.
  • Coordinated schedules for training sessions, optimizing resource allocation and attendance.
  • Implemented feedback mechanisms to assess training effectiveness and identify improvement areas.
  • Facilitated workshops on compliance and safety procedures, ensuring adherence to company standards.
  • Mentored new trainers on best practices, fostering a culture of continuous improvement in training delivery.
  • Collaborated with department managers to identify skill gaps and create targeted training plans.
  • Adapted quickly to changing business needs by updating training materials and methodologies accordingly.
  • Monitored progress of trainees, providing constructive feedback and additional support when necessary to ensure success in their roles.
  • Contributed to company-wide initiatives aimed at improving overall employee satisfaction and engagement, promoting a positive work environment.

Education

GED -

Adult Education

Skills

  • Strong organizational skills
  • Excellent teamwork
  • Highly professional
  • Negotiation
  • Contract negotiation
  • Buyer representation
  • Client-oriented
  • Social media marketing
  • Negotiation expertise
  • Client management
  • Administrative support
  • Contract preparation
  • Business development

Accomplishments

  • Completed over 20 successful real estate transactions in first year.

Languages

English

Timeline

Real Estate Agent

Semonin Realtors®
10.2023 - Current

Real Estate Agent Recruiter

Totally About Houses
01.2023 - 10.2023

Server

Churchill Downs
03.2018 - Current

Server

Cracker Barrell Old Country Store
09.2008 - Current

Employee Training Coordinator

Cracker Barrel Old Country Store
09.2008 - 01.2023

GED -

Adult Education

Top producing agent 2024

My first year in real estate was nothing short of transformative. Stepping into this industry, I knew I wanted to stand out — not just for the number of transactions, but for the relationships I built along the way. As a first-year agent, I quickly learned that success comes from relentless dedication, genuine care for clients, and a willingness to go the extra mile — at any hour of the day.

I focused on serving my community, showing up consistently, and making sure every client felt like they were my only client. By the end of that year, I earned recognition as a top producer — not just in sales, but in trust. That first year taught me that real estate isn’t just about houses; it’s about people, stories, and being the steady guide through one of life’s biggest moments.


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Lauren Michal