Lauren Miller
Kingston,OH
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Corrections Deputy
Ross County Sheriff's Office
Chillicothe, OH
10.2023 - 08.2024
- Assisted in the supervision of inmates within a correctional facility.
- Monitored and documented inmate behavior, including violations of rules.
- Conducted searches for contraband and weapons.
- Enforced safety protocols to ensure security of the institution.
- Responded promptly to any emergency situations or disturbances that arose.
- Participated in regular meetings with other corrections staff members to discuss issues related to safety, security, and inmate management.
- Attended training sessions on relevant topics such as safety techniques, communication strategies.
- Maintained clear and open communications with facility areas to support safe operations.
Home Manager
Heinzerling Community
Columbus, OH
04.2022 - 10.2023
- Supervised staff to ensure quality care was provided in accordance with regulations.
- Developed and implemented resident-centered care plans to meet individual needs.
- Provided leadership for the development of new programs and services for residents.
- Maintained a safe environment for all residents through regular building inspections and safety drills.
- Assisted with admissions process including orientation of new residents to their home environment.
- Trained staff on proper infection control procedures and policies in order to protect residents from potential harm.
Sales and Service Specialist
Donatos Pizza
Gahanna, Ohio
11.2016 - 08.2018
- Addressed customer complaints by employing timely and effective solutions.
- Answered an average of 100 calls, emails, and faxes per day, addressing customer inquiries, solving problems, and providing product information.
- Surpassed performance goals by approaching all interactions with resourcefulness, organization, and customer-centric solutions.
Education
High School Diploma -
Hilliard Darby High School
Hilliard, Ohio05.2013
Skills
- Conflict Resolution
- Telephone Etiquette
- Good Communication Skills
- Customer Relations
- Staff education and training
- Documentation
- Problem-solving abilities
- Strong Work Ethic and Dependable
Timeline
Corrections Deputy
Ross County Sheriff's Office
10.2023 - 08.2024
Home Manager
Heinzerling Community
04.2022 - 10.2023
Sales and Service Specialist
Donatos Pizza
11.2016 - 08.2018
High School Diploma -
Hilliard Darby High School
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