RILEY BRUNSON
Post Falls,ID
Summary
Resourceful professional with extensive experience in customer service and administration. Expertise in relationship building, conflict resolution, and handling sensitive information while maintaining accurate records. Organized and dependable, with strong interpersonal skills and the ability to thrive independently or as part of a team.
Overview
14
14
years of post-secondary education
7
7
years of professional experience
Work History
Corrections Deputy
Kootenai County Sheriff's Office
Hayden, ID
08.2026 - Current
- Utilize active listening, conflict resolution, and de-escalation skills to effectively navigate and resolve difficult interactions.
- Communicate professionally with diverse individuals while maintaining composure in high-pressure situations to foster trust and understanding.
- Complete incident reports, logs, and paperwork accurately.
- Follow detailed procedures to ensure accountability and compliance with regulations.
Corrections Deputy
Stevens County Sheriff's Office
Colville, WA
05.2025 - 08.2026
- Ensured facility security and supervised inmate activities to uphold safety standards in a fast-paced, highly structured environment.
- Responded to incidents and communicated critical information effectively during high-pressure situations.
- Maintained accurate documentation and handled sensitive information to support compliance and operational integrity.
- Performed administrative tasks such as filing paperwork or entering data into computer systems.
Small Branch Lead
Libraries of Stevens County
Colville, WA
05.2023 - 05.2025
- Led day-to-day branch operations, balancing customer needs, administrative duties, and competing priorities independently.
- Managed the branch collection and worked with the programming team to coordinate community programs and services.
- Managed branch collection and coordinated community programs and services with programming team to enhance patron engagement.
- Communicated with diverse patrons, resolved difficult interactions professionally, and fostered a welcoming environment.
- Conducted research, clerical work, and recordkeeping with high organization and accuracy to support branch operations.
Reading Intervention Para-educator
Fort Colville Elementary School
Colville, WA
10.2022 - 02.2023
- Delivered individualized and small-group literacy instruction targeting fluency, comprehension, phonics, and vocabulary to support student progress.
- Implemented structured intervention activities and adapted strategies based on assessment data and student needs.
- Tracked and documented student performance, adjusted interventions accordingly, and communicated progress with classroom teachers.
Receptionist
Colville Toyota
Colville, WA
12.2021 - 10.2022
- Answered and directed phone calls, scheduled appointments, and coordinated customer needs, streamlining communication with dealership staff.
- Updated and recorded customer or client information to maintain accounts.
- Completed paperwork, filing, billing support, and rental-account tasks accurately, ensuring smooth operations and customer service.
- Provided professional front-line support for customers, facilitating a positive experience from their first interaction with the dealership.
Teacher's Aide
Columbia School District
Hunters, WA
02.2020 - 04.2020
- Coordinated classroom activities to engage students and support staff in delivering educational content.
- Guided students through assignments, tests, and classroom routines.
- Monitored student behavior and enforced classroom rules during school activities.
Education
Bachelor's Degree Coursework -
Eastern Washington University
Cheney, WA 09.2021 - 02.2023
Associate in Arts (AA) -
Spokane Community College
Colville, WA 09.2019 - 06.2021
High School Diploma -
Columbia High School
Hunters, WA 09.2008 - 07.2019
Skills
- Active Listening
- Customer Service
- Conflict Resolution
- Communication
- Negotiation
- Problem Solving
- Organization
- Conflict resolution
- Crisis intervention
- Documentation
Timeline
Corrections Deputy
Kootenai County Sheriff's Office
08.2026 - Current
Corrections Deputy
Stevens County Sheriff's Office
05.2025 - 08.2026
Small Branch Lead
Libraries of Stevens County
05.2023 - 05.2025
Reading Intervention Para-educator
Fort Colville Elementary School
10.2022 - 02.2023
Receptionist
Colville Toyota
12.2021 - 10.2022
Bachelor's Degree Coursework -
Eastern Washington University
09.2021 - 02.2023
Teacher's Aide
Columbia School District
02.2020 - 04.2020
Associate in Arts (AA) -
Spokane Community College
09.2019 - 06.2021
High School Diploma -
Columbia High School
09.2008 - 07.2019