Lauren Minear
Phoenix,AZ
Summary
Precise Bookkeeper with 6 years of experience working with property management companies. Expert in financial planning and management with proven history of reliability and skill in excel. Meticulous, quick-learning worker committed to promptly handling tasks and knowledgeable in accounting regulations.
Overview
8
8
years of professional experience
Work History
Property Manager
Pinnacle Property Management Services, LLC
Phoenix, AZ
03.2016 - Current
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Developed and executed plan to achieve and maintain 95 % or better rate of occupancy.
- Followed up on delinquent tenants and coordinated collection procedures.
Barista
Dutch Bros Coffee
Chandler, AZ
02.2015 - 03.2016
- Recommended products based on solid understanding of individual customer needs and preferences.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Maintained supply levels in counter and customer areas to meet typical demands.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Upsold specialty items with beverages, increasing store sales.
- Managed over 100 customers per day
Customer Service Representative
Ulta Beauty Inc.
Gilbert, AZ
02.2014 - 02.2015
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Answered constant flow of customer calls with minimal wait times.
- Leveraged sales expertise to promote products and capitalized on upsell opportunities.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Managed 50 - 75 customers per shift
Education
High School Diploma -
Washington Virtual Academy Omak High School
Omak, WA07.2012
Skills
- Client Relations
- Financial Reporting
- Monthly Fee and Payment Collection
- Report Preparation
- Database and Client Management Systems
- Document and File Management
- Account Auditing
- Financial Calculation and Analysis
- Accounts Payable
- Customer Relations
- Document Coding and Classification
- Bill Payment and Recordkeeping
Timeline
Property Manager
Pinnacle Property Management Services, LLC
03.2016 - Current
Barista
Dutch Bros Coffee
02.2015 - 03.2016
Customer Service Representative
Ulta Beauty Inc.
02.2014 - 02.2015
High School Diploma -
Washington Virtual Academy Omak High School
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