Lauren Mitchell
San Diego,CA
Summary
Reliable and safety-focused professional with over 6 years of experience in customer service, retail operations, and high-accountability environments. Proven ability to follow procedures, meet performance standards, and work efficiently in fast-paced settings. Strong record of dependability, teamwork, and attention to detail. Seeking a utility position where safety, reliability, and strong work ethic are essential
Overview
6
6
years of professional experience
1
1
Certification
Work History
Women Shoes Sales Associate
Nordstrom
La Jolla
02.2024 - Current
- Generated $430,000+ in year-to-date sales, consistently meeting and exceeding performance goals
- Delivered high-quality customer service while maintaining accuracy, professionalism, and efficiency
- Handled POS transactions, cash, and returns with strict attention to detail
- Maintained organized inventory and ensured accurate product placement
- Worked collaboratively with team members to meet daily department goals
- Followed company safety policies, loss prevention procedures, and operational standards
Assistant Manager
Pacsun
San Diego, CA
06.2022 - 02.2024
- Supported store operations to consistently meet sales forecasts and performance metrics
- Opened and closed store 4-5 days per week, including counting registers, preparing deposits and transferring to local banks.
- Ensured compliance with company SOPs, safety standards, and loss prevention policies
- Trained and supervised 30+ associates on procedures, sales techniques, and operational expectations
- Managed inventory transfers, shipment processing, and daily paperwork with accuracy
- Assisted in grand opening setup of a new Pacific Sunwear location
Sales Associate
Pacsun
San Diego
11.2019 - 02.2022
- Provided customer service while maintaining store organization and visual standards
- Operated cash registers and processed cash, card, gift card, and return transactions
- Assisted SFS and BOPS orders. (in store and online transactions)
- Answered customer inquiries in person and over the phone
- Supported markdowns. audits. and inventory control
Education
Associate of Science - Business Management
California State University, San Marcos
San Marcos, California, CASkills
- Safety awareness & loss prevention
- Following procedures & compliance (SOPs)
- Cash handling & accountability
- Time management & dependability
- Customer communication
- Inventory control & organization
- Team collaboration
- Problem solving under pressure
Certification
Aspiring Leader 2024 Nordstrom
Timeline
Women Shoes Sales Associate
Nordstrom
02.2024 - Current
Assistant Manager
Pacsun
06.2022 - 02.2024
Sales Associate
Pacsun
11.2019 - 02.2022
Associate of Science - Business Management
California State University, San Marcos