Juan Cespedes
Maywood,NJ
Summary
Personable Shoe Sales Associate possessing excellent communication, multitasking and organizational skills. Offering 1 year background assisting customers in selecting footwear according to preferred styles, sizes and colors. Customer-oriented individual with expertise in cash handling and customer service. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
1
1
year of professional experience
Work History
Women Shoes Sales Associate
Macy's
12.2023 - Current
- Ordering shoes the customer's wants in their specific size or color of choice and is responsible to make sure the customer gets their shoe, communicate with the customer if shoe in no longer in stock and recommend similar or the same shoe in a different style or color
- Organized racks and tables to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Enhanced client satisfaction by providing personalized support and assistance in various tasks.
Retail Associate, Receiving Associate
Burlington
03.2023 - 12.2023
- Staged merchandise by department, marked appropriately for placement in facility and delivered merchandise to different destinations
- Operated pallet jack to unload trucks or move materials
- Received, unloaded and processed deliveries to the right location.
- Requisitioned and stored shipping materials and supplies to restock inventory.
- Delivered materials to different locations using conveyors, bins and hand trucks.
- Offered polite, friendly and engaging approach with customers and colleagues.
- Assist costumers or ask if they need help when out on the sales floors.
Education
High School Diploma -
Greater Bergen Community Action
Hackensack, NJ03.2023
Skills
- Merchandise staging
- Shipment processing
- Shelf restocking
- Strong communication
- Problem-solving
- Customer service
- Reliable
- Hard worker
- Fast learner
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Women Shoes Sales Associate
Macy's
12.2023 - Current
Retail Associate, Receiving Associate
Burlington
03.2023 - 12.2023
High School Diploma -
Greater Bergen Community Action