Lauren Nason
Saint Johnsbury,VT
Summary
Kind and knowledgeable Childcare Provider well-versed in maintaining safe and nurturing environments for children. Comfortable caring for individuals of varying ages. Excellent communicator with good organizational, problem-solving and conflict resolution skills. Authorized to work in the US for any employer
Overview
22
22
years of professional experience
1
1
Certification
Work History
Medical Secretary
Littleton Regional Hospital
Littleton, NH
11.2024 - Current
- Managed patient scheduling and appointment confirmations to optimize clinic workflow.
- Coordinated medical records management, ensuring accuracy and compliance with regulations.
- Assisted healthcare providers by preparing necessary documentation for patient consultations.
- Communicated effectively with patients and staff, enhancing overall service experience.
- Scanning documents into patient charts
- Corrected improperly scanned documents
Cleaning/Counter Clerk
Appalachian Supply Co
Saint Johnsbury, VT
05.2004 - Current
- Delivered top quality customer service in professional manner while managing multiple tasks.
- Delivered exceptional service by greeting customers, taking orders and filling each accurately.
- Signed for delivered items, unpacked boxes, posted received products into inventory and restocked items properly.
- Responded effectively to customer questions and inquiries and provided information regarding products.
- Processed order transactions, including debit and cash operations.
- Delivered updated and accurate information in response to customer inquiries.
Covid Vaccine Administrative Assistant
NVRH-Saint Johnsbury, VT
Saint Johnsbury, VT
02.2020 - 04.2022
- Vaccine Scheduling
- Logging Vaccine Inventory
- Scheduling of Staff and Clinicians
- Time Sheets for all Employees
- Data Entry
- Organizing and Supervising Mobile and stationary Clinics
- Greeting Patients
- Troubleshooting software and technical issues
- Supply and Vaccine Monitoring
- Vaccine Administration Management software (VAMS)
- Vermont Vaccine Registration Software (TVRS)
Medical Float Secretary
Northeastern Vermont Regional Hospital (NVRH)-Saint Johnsbury, VT
Saint Johnsbury, VT
05.2019 - 12.2021
Cook/Floater Teacher
Bright Beginnings Child Care Center LLC
Wells river, VT
05.2016 - 06.2020
- Communicated with lead teachers of several classrooms to maintain required adult to child ratios.
- Guided students and aided with individual needs using behavior management techniques.
- Assisted with daily classroom activities and routines.
- Protected safety and health of children by closely following classroom rules and procedures.
- Participated in lunch and playground duty to enforce rules outside classroom.
- Organized and distributed materials needed for planned classroom activities.
- Supervised children by continually remaining within sight and sound.
- Aided food service by preparing healthy meals and snacks, washing dishes and cleaning tables.
Infant /Toddler Teacher
New Beginnings Child Care Center
Wellsriver, VT
01.2015 - 06.2016
- Implemented hands-on, play-based strategies such as games and crafts for experiential learning.
- Created and implemented developmentally appropriate curriculum addressing all learning styles.
- Collaborated with parents to develop and maintain strong support networks and build rapport to foster seamless communication.
- Established indoor and outdoor safe play environments for toddler-age children.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
Toddler/Preschool Teacher
Bu erfly Beginnings childcare Center
Wellsriver, VT
06.2013 - 06.2015
- Enhanced sensory abilities by giving children access to numerous textures, VT and shapes.
- Taught children foundational skills such as colors, shapes and le ers.
- Maintained daily records of individual activities, behaviors, meals and naps.
- Organized and led activities to promote physical, mental and social development.
- Established indoor and outdoor safe play environments for toddler-age children.
Night Audit/Front Desk Agent
Comfort Inn And Suites
01.2005 - 10.2009
- Facilitated front desk operations for busy high-volume hotel.
- Arranged special accommodations for guests to maintain optimal satisfaction.
- Reserved guest rooms over phone, in person and via computer for travelers and provided confirmations.
- Addressed and welcomed large volume of guests to business per day, improving overall customer service and engagement.
- Educated guests regarding important property information and directions to all areas of hotel, including casino, gift shop and restaurants.
- Secured guest valuables in main safe or individual boxes.
- Managed customer complaints and rectified issues to complete satisfaction.
- Coordinated with internal departments to handle wide range of guest needs.
- Answered phones, responded to customer inquiries and transferred calls to appropriate staff members.
Education
High School Diploma - undefined
Saint Johnsbury Academy
Saint Johnsbury, VT06.2003
Skills
- Safety understanding
- Age-appropriate activities
- Door-to-door
- Negotiation
- Conflict management
- Cash and credit card transactions
- Typing
- Time management
- Merchandise display maintenance
- Microsoft Outlook
- Front desk
- Sanitation understanding
- Office experience
- Microsoft Powerpoint
- Accuracy and efficiency
- Communication skills
- Early childhood knowledge
- Reading skills
- Phone etiquette
- Project organization
- Outside sales
- Technical sales
- Leadership
- Cash handling
- Activities leadership
- Analysis skills
- Housekeeping abilities
- Account discrepancy resolution
- Microsoft Excel
- Customer service
Certification
- First Aid Certification
- CPR Certification
Timeline
Medical Secretary
Littleton Regional Hospital
11.2024 - Current
Covid Vaccine Administrative Assistant
NVRH-Saint Johnsbury, VT
02.2020 - 04.2022
Medical Float Secretary
Northeastern Vermont Regional Hospital (NVRH)-Saint Johnsbury, VT
05.2019 - 12.2021
Cook/Floater Teacher
Bright Beginnings Child Care Center LLC
05.2016 - 06.2020
Infant /Toddler Teacher
New Beginnings Child Care Center
01.2015 - 06.2016
Toddler/Preschool Teacher
Bu erfly Beginnings childcare Center
06.2013 - 06.2015
Night Audit/Front Desk Agent
Comfort Inn And Suites
01.2005 - 10.2009
Cleaning/Counter Clerk
Appalachian Supply Co
05.2004 - Current
High School Diploma - undefined
Saint Johnsbury Academy