Lauren Nestler
Coraopolis,PA
Summary
Dynamic Clinical Supervisor eager to leverage expertise to develop nursing teams with strong clinical, technical and decision-making skills. Proven success in improving patient care and outcomes by developing and leading robust training programs.
Overview
7
7
years of professional experience
Work History
Clinical Supervisor
Med Vet
06.2019 - Current
- Addressed and resolved any issues related to clinical staff performance or patient care.
- Oversaw clinical operations to ensure adherence to healthcare regulations and standards.
- Provided clinical supervision and mentorship to less experienced clinicians, fostering a culture of learning and growth.
- Recruited, hired and trained new medical and facility staff.
- Supervised a team of clinical staff, providing regular performance feedback and career development guidance.
Patient Access Specialist
UPMC
03.2021 - 08.2022
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record
- Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations
- Collected and validated patient demographics and insurance information
Manager
City Works
Pittsburgh, PA
09.2020 - 03.2022
- Accomplished multiple tasks within established timeframes
- Onboarded new employees with training and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Maximized performance by monitoring daily activities and mentoring team members
- Evaluated employees' strengths and assigned tasks based upon experience and training
Bartender
City Works
Pittsburgh, PA
12.2017 - 03.2020
- Kept bar presentable and well-stocked to meet customer needs
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands
- Followed alcohol awareness procedures for preventing excessive guest intoxication
- Adhered to state laws regarding alcoholic beverage services and customer regulations
Education
Associate of Science - Veterinary Technology
Pittsburgh Career Institute
Pittsburgh, PA01.2019
Skills
- Policies and procedures
- Staff Management
- Strategic planning
- Negotiation
- Budgeting
- Verbal and written communication
- Business administration
- Coaching and mentoring
- Professional Service Standards
- Cash Handling
- Management
References
References available upon request.
Timeline
Patient Access Specialist
UPMC
03.2021 - 08.2022
Manager
City Works
09.2020 - 03.2022
Clinical Supervisor
Med Vet
06.2019 - Current
Bartender
City Works
12.2017 - 03.2020
Associate of Science - Veterinary Technology
Pittsburgh Career Institute