Austyn Smith
Irving,TX
Summary
Goal-oriented professional well-versed in operational practices and regulatory requirements of various environments. Skilled leader and analytical problem-solver well-versed in budget planning, staff oversight and program management. Skillfully use relationship-building talents and diplomatic communication style to forge long-lasting connections.
Overview
10
10
years of professional experience
Work History
Clinical Supervisor
CovidEMT
Dallas, TX
09.2021 - Current
- Implement new policies and educate staff on changes.
- Coordinated facilities management, human resources and payroll.
- Supervised clinical operations and administrative functions.
- Monitored, analyzed and corrected staff performance and worked with nurse manager to raise standards of practice.
- Developed, implemented, revised and evaluated policies and procedures.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Completed physical inventory counts each month.
- Completed daily cycle counts to maintain accuracy of records.
- Assembled charts for new patients, confirming inclusion of requested medical history and diagnostic information.
- Managed patient scheduling and rescheduling, directing related billing issues to supervisor.
- Lead and directed team of 15 clinical personnel and support staff
Bar Lead
Shell Shack
Arlington, Texas
06.2017 - 09.2021
- Reduced labor costs by improving employee schedules and workflows to capitalize on individual strengths and better meet forecasted customer demands
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers
- Handled money, balanced tills, processed credit card payment batches and prepared bank deposits, maintaining accuracy
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks and customer-focused events
- Applied excellent organizational and multitasking abilities to handle simultaneous customer, team and business needs while avoiding unnecessary delays or errors
Onsite Supervisor
Target Distribution Center
Midlothian, TX
01.2019 - 03.2020
- Assisted senior management with making key decisions by developing and submitting performance and compensation reports with status updates and improvement recommendations
- Led daily, weekly and monthly coaching, counseling and feedback sessions
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflow to meet any daily demand
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches
- Increased customer retention and satisfaction by closely monitored team member performance and assessing problematic practices
- Cross-trained existing employees in order to maximize team performance
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
Shipping and Receiving Supervisor
LKQ Automotive
Grand Prairie, TX
04.2018 - 01.2019
- Supervised shipping team of twenty two employees
- Boosted inventory and recordkeeping accuracy by conducting thorough inspections and comparing shipment contents with documentation
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability
- Operated forklifts, lift trucks and hand trucks to move items around warehouse
- Maintained accurate records in Manhattan WMS, including materials weights, bill amounts and identified variances
- Received incoming shipments, compared contents against associated records and transmitted to proper department
Home Health Aide Supervisor
Helping Hands LLC
Bedford, TX
06.2015 - 04.2018
- Assisted with general household activities, such as cooking, meal preparation and grocery shopping
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
- Created customized care plans, working with hospital staff and families to assess and meet individual needs
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
- Ordered all pharmacy supplies and kept check on inventory levels
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
Education
Associate of Science - Radiologic Technology
Dallas College
Dallas, TX06.2024
Certificate - Phlebotomy
Medical Career Training Now
Bedford, TX03.2019
High School Diploma -
Flint Southwestern Academy
Flint, MI06.2011
Skills
- Organization and Time Management
- Training and Development
- First Aid/CPR
- PPE Compliance
- Policies and procedures
- Staff Management
- Strategic planning
- Verbal and written communication
- Goal Setting
- Data Entry
- Strong Attention to Detail
- Cleaning and Sanitizing
- Materials Requisition
Timeline
Clinical Supervisor
CovidEMT
09.2021 - Current
Onsite Supervisor
Target Distribution Center
01.2019 - 03.2020
Shipping and Receiving Supervisor
LKQ Automotive
04.2018 - 01.2019
Bar Lead
Shell Shack
06.2017 - 09.2021
Home Health Aide Supervisor
Helping Hands LLC
06.2015 - 04.2018
Associate of Science - Radiologic Technology
Dallas College
Certificate - Phlebotomy
Medical Career Training Now
High School Diploma -
Flint Southwestern Academy