Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Ostrander

United States

Summary

Results-driven and resourceful administrative professional with over 5 years of experience supporting high-achieving executives. Demonstrated success in travel management, expense tracking, optimization of business processes, and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills. Proficient in G-Suite, MS Office, Slack, WorkDay, Greenhouse, Concur/CWT, LucidCharts, Simplrr, DocuSign, and Zoom.

Overview

10
10
years of professional experience

Work History

Lead Executive Assistant to CRO and GC

SoFi
06.2021 - Current
  • Manage as many as 6 executive calendars, schedule meetings and appointments and coordinate travel arrangements to optimize time.
  • Initiate optimization of business processes and operations to enhance organization wide efficiency.
  • Handle confidential and sensitive information with discretion and tact.
  • Manage and coordinate conferences and monthly meetings including organization wide and committee meetings.
  • Collaborate with other EA team members to streamline coordination of business critical meetings.
  • Process travel expenses and reimbursements for executive team and senior management group.
  • Lead organization wide internal communications.
  • Coordinate and manage tailored organizational wide VP+ onboarding plans.
  • Support and manage special projects as needed.

Executive Assistant to the VP, Operations

SoFi
10.2019 - 06.2021
  • Drafted reports, executive summaries, and newsletters.
  • Coordinated logistics for special projects and events.
  • Managed office systems and filing processes.
  • Screened calls, booked conference rooms, and coordinated catering for events.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.

Assistant to Owner

Lisa Gielincki Interior Design
02.2018 - 10.2019
  • Screened calls and emails and responded accordingly to support client and customer correspondence.
  • Answered high volume of phone calls and email inquiries.
  • Managed calendars, scheduled meetings and appointments and coordinating travel arrangements.
  • Visited job sites to take notes and record space measurements to create floor plans.
  • Ordered samples from vendors to handle presentation creation activities.

Administrative Support Clerk

Keller And Heckman
08.2017 - 02.2019
  • Warmly welcomed firm clients and business partners.
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.

Teacher

Riverside Presbyterian Day School
08.2014 - 06.2017
  • Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
  • Incorporated multiple types of teaching strategies into classroom.
  • Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.

Event Planning & Customer Service Assistant

Firefly Home And Garden
12.2013 - 01.2014
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.

Education

Bachelor of Arts - Education

University of Mississippi
University, MS
2014

Skills

  • Excellent Communication Skills
  • Exceptional Interpersonal Skills
  • Proactive, self-starter, and independent
  • Strong organizational skills with attention to detail

Timeline

Lead Executive Assistant to CRO and GC

SoFi
06.2021 - Current

Executive Assistant to the VP, Operations

SoFi
10.2019 - 06.2021

Assistant to Owner

Lisa Gielincki Interior Design
02.2018 - 10.2019

Administrative Support Clerk

Keller And Heckman
08.2017 - 02.2019

Teacher

Riverside Presbyterian Day School
08.2014 - 06.2017

Event Planning & Customer Service Assistant

Firefly Home And Garden
12.2013 - 01.2014

Bachelor of Arts - Education

University of Mississippi

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Lauren Ostrander