Lauren Parker
Parker,CO
Summary
12 years experience as an industrious professional with a diverse skill set and vast knowledge of the financial sector.
- Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives and other various goals.
Overview
11
11
years of professional experience
4
4
Certification
Work History
Business Owner
Superior Signing Agency LLC
06.2022 - Current
- Oversee 25 fully licensed and insured signing agents for the loan signing process. Primarily in real estate loan packages.
- Capitalize on social media platforms to increase market awareness and recruit clients.
- Adhere to state laws and regulations in the real estate and notary public sector.
Assistant Branch Manager/ Operations Manager
BBVA Bank
03.2022 - 05.2023
- Identified partnership opportunities and established favorable business connections.
- Upheld strict compliance regulations.
- Administrative assistant to Branch Manager and multiple senior-level staff.
- Managed multiple Outlook Calendars.
- Collaborated with universal bankers to exceed sales goals.
- Conducted weekly staff meetings.
- Maintained audit compliance for multiple branches.
- Maximized efficiency through effective resource allocation and employee management.
Personal Banker IV/Operations Manager
BBVA Bank
01.2021 - 03.2022
- Networked to increase client base and encourage existing clients to expand financial portfolios.
- Lead on quarterly branch audit prep to ensure compliance for internal and federal audit.
- Conducted detailed financial reviews for personal and business clients to sell appropriate products to fit clients needs.
- Developed top-performing teams, leading to increased branch efficiency and positive customer feedback.
Operations Manager II
BBVA Bank
02.2017 - 01.2021
- Planned and resourced personnel and logistics for operations component exercises resulting in highly trained personnel ready to act quickly in critical roles.
- Monitored and secured high dollar cash vaults daily.
- Lead on regulation CC team.
- Tested multiple new software systems for upper management including ARGO teller systems "hold features".
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
- Trained new employees on proper protocols and customer service standards.
Associate Manager
BBVA Compass Bank
01.2016 - 02.2017
- Oversaw training and onboarding process for all newly hired employees within the banking center.
- Compliant with reporting requirements to meet state, local and federal banking laws.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Business Owner/Master Hair Designer
Mane Attraction LLC
02.2012 - 01.2022
- Responsible for making profit, and in charge of branding, marketing, finding premises, retaining clients and cash flow.
- Builds strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Skills
- Microsoft software expertise
- Outlook software expertise
- Salesforce expertise
- Loan Processing
- Certified notary signing agent
- Team Leadership
- Internal and federal audit preparation for multiple bank branches Always scored 90% or higher on quarterly audit basis
- Adaptable and quick learning
- Notary Public
- Industry networking
- Financial advisement
- Licensed Cosmetologist
Certification
- Certified & Insured Notary Signing Agent
- Notary Public
- Certified Remote Notary
- Cosmetology License
Education
Associate of Arts - Cosmetology
Aveda Institute Denver
Denver, CO04.2011
High School Diploma -
Ponderosa High School
Parker, CO05.2009
Timeline
Business Owner
Superior Signing Agency LLC
06.2022 - Current
Assistant Branch Manager/ Operations Manager
BBVA Bank
03.2022 - 05.2023
Personal Banker IV/Operations Manager
BBVA Bank
01.2021 - 03.2022
Operations Manager II
BBVA Bank
02.2017 - 01.2021
Associate Manager
BBVA Compass Bank
01.2016 - 02.2017
Business Owner/Master Hair Designer
Mane Attraction LLC
02.2012 - 01.2022
Associate of Arts - Cosmetology
Aveda Institute Denver
High School Diploma -
Ponderosa High School
- Certified & Insured Notary Signing Agent
- Notary Public
- Certified Remote Notary
- NMLS Licensed
- Cosmetology License
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