Lauren Pasternak
Berwyn,IL
Summary
Motivated, creative, and flexible professional with a strong focus on exceptional customer service. Seeking a position to leverage skills in effective collaboration with clients, contributing to the organization's growth and success. Committed to delivering outstanding results and providing top-notch support for client satisfaction.
Overview
38
38
years of professional experience
1
1
Certification
Work History
Food Server/Bartender
McCook Restaurant
11.2024 - Current
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Cultivated warm relationships with regular customers.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
Customer Service Representative
Chicago Board of Options Exchange (CBOE)
01.1987 - 01.2016
- Utilized company systems to efficiently complete all assigned tasks, often working overtime to meet deadlines
- Addressed and resolved customer complaints, ensuring accuracy in customer and order information
- Maintained high-quality customer relationships through effective communication and problem-solving
- Managed daily communications with customers regarding orders, pricing, shipping dates, and potential delays
- Built and maintained strong interpersonal relationships within the team and with clients
- Took on additional responsibilities and challenges, demonstrating flexibility and initiative
- Showcased exceptional time management skills and meticulous attention to detail
- Collaborated effectively as a team member, contributing to a cohesive and productive work environment
Hair Stylist
Moda Hair Salon
01.1994 - 01.2004
- Delivered a variety of hair services, including cuts, coloring, blowouts, and treatments
- Built and maintained a loyal clientele
Education
Capri School of Beauty Culture -
Capri School of Beauty Culture
Chicago, IL01.1994
Lourdes High School -
Lourdes High School
Chicago, IL01.1987
Skills
- Strong organizational skills
- Outstanding work ethics
- Effective problem solver
- Courteous demeanor
- Energetic and proactive attitude
- Enthusiastic and quick learner
- Proficient in time and priority management
- Strong analytical skills
- Strong technical skills
- Strong verbal skills
- Highly detail-oriented
- Customer service
Certification
Illinois Liquor Control Commission (Basset)
Learn2Serve Food Handler
Timeline
Food Server/Bartender
McCook Restaurant
11.2024 - Current
Hair Stylist
Moda Hair Salon
01.1994 - 01.2004
Customer Service Representative
Chicago Board of Options Exchange (CBOE)
01.1987 - 01.2016
Lourdes High School -
Lourdes High School
Capri School of Beauty Culture -
Capri School of Beauty Culture
Similar Profiles
Mary Jane EverettMary Jane Everett
Packing Fish at McCookPacking Fish at McCook
Jennifer GastonJennifer Gaston
Registered Nurse, Medical-Surgical Unit at McCook Community HospitalRegistered Nurse, Medical-Surgical Unit at McCook Community Hospital
Kristal SidesKristal Sides
Dispatcher at City of McCook Police DepartmentDispatcher at City of McCook Police Department