Lauren Penny
99 Resturants
Chesterfield,NH
30
years of professional experience
Dynamic account manager with extensive experience in client relationship management and project coordination. Known for effective communication and dedication to improving service delivery, driving growth, and fostering lasting client partnerships.
Work History
Account Manager 2
30 Years- Developed and maintained strong client relationships to enhance customer satisfaction and retention.
- Conducted regular client meetings to discuss progress, address concerns, and align on future strategies.
- Coordinated project timelines and deliverables to ensure timely execution of client initiatives.
- Monitored account performance, identifying opportunities for growth and improvement in service delivery.
Waitress
16 Years 6 Months- Provided exceptional customer service to enhance guest experiences.
- Managed tables efficiently during peak hours to optimize workflow.
- Assisted in menu knowledge and recommendations for guests.
- Processed orders accurately using point-of-sale systems.
Education
No Degree - Business Economics
Skills
Account management
Client relations
Account relations
Customer satisfaction
Relationship building
Project management
Account strategy
Have been on achievers trips multiple times due to high sales and vendor spots
While in consumer sales department went on achievers trip three times and once I was in corporate sales I went on four of the trips for yearly trips offered for high sales or vendor spots again with high sales for those available
Timeline
Waitress
99 Resturants
03.2010 - CurrentRead More
Account Manager 2
Connection Inc
09.1996 - CurrentRead More
Franklin Pierce
No Degree from Business Economics
Read More