Lauren Petermeier
Phoenix,AZ
Summary
Personable and dedicated Event & Catering Coordinator with a proven track record of successfully organizing and executing a wide range of events. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Skilled in managing logistics, budgets, vendors, and client relationships.
Overview
11
11
years of professional experience
Work History
Event & Catering Coordinator
Papago Golf Club
Phoenix, AZ
09.2022 - Current
- Planned and executed 300+ events annually for up to 350 guests, managing budgets, contracts, logistics, and on-site operations.
- Cultivated client relationships from initial inquiry through event completion, conducting site tours and ensuring high satisfaction and repeat business.
- Coordinated catering services, menu development, and vendor partnerships to deliver seamless event experiences.
- Managed staff scheduling, event timelines, and cross-functional collaboration to ensure timely, successful execution.
- Tracked budgets, labor costs, and performance metrics, producing weekly reports and supporting achievement of monthly revenue goals.
- Adapted to last-minute changes while maintaining exceptional communication and service standards.
Front of House Operations Manager
The Tennessee Grill
Anthem, AZ
12.2019 - 08.2022
- Managed restaurant and bar operations, including inventory control, vendor relations, regulatory compliance, and customer service.
- Developed menus and cocktail programs aligned with customer preferences and market trends.
- Led hiring, training, and scheduling efforts, fostering a positive workplace culture and maintaining service standards.
- Oversaw front-of-house operations, financial reporting, and inventory management to support operational efficiency and profitability.
- Resolved customer concerns and implemented service recovery strategies to maintain guest satisfaction.
- Supported marketing initiatives and catering operations to drive revenue growth and community engagement.
Bar Manager
The Tennessee Grill
Anthem, AZ
01.2016 - 12.2019
- Created daily and weekly drink specials, attracting new customers and boosting sales
- Mixed and served drinks to patrons, enhancing overall guest experience
- Explained restaurant's food menu and provided tailored recommendations to guests
- Conversed with customers and made them feel comfortable and invited
- In charge of cash register and processing all payment types
- Worked with a team to create exceptional service for every guest
- Monitored inventory levels and ordered supplies.
Education
Bachelor of Science - Health Care Administration
Grand Canyon University
High School Diploma -
Boulder Creek High School
Skills
- Event planning & catering sales
- Event planning software (Tripleseat, Eventpro360, etc)
- Scheduling
- Time management
- Customer Service
- Communication
- Microsoft Programs
- Detail-oriented
- Business development understanding
Timeline
Event & Catering Coordinator
Papago Golf Club
09.2022 - Current
Front of House Operations Manager
The Tennessee Grill
12.2019 - 08.2022
Bar Manager
The Tennessee Grill
01.2016 - 12.2019
Bachelor of Science - Health Care Administration
Grand Canyon University
High School Diploma -
Boulder Creek High School