LAUREN PETIT
The Villages
Summary
Dedicated and service-oriented professional with a strong foundation in both hospitality and law enforcement. Over the past several years, I have honed my skills in customer service, conflict resolution, and team leadership within fast-paced hospitality environments. Previously trained and experienced in law enforcement, I bring a disciplined, community-focused mindset, along with proven crisis management and situational awareness skills. Now seeking to relocate and transition back into a law enforcement role where I can leverage my diverse experience, strong interpersonal communication, and commitment to public service to contribute meaningfully to community safety and support.
Overview
9
9
years of professional experience
Work History
HOSPITALITY SERVER TRAINER
FMK HospitalityHarvest
The Villages
01.2024 - Current
- Ensuring accuracy of orders and addressing any special requests.
- Handling payments and processing transactions.
- Demonstrated a deep knowledge of restaurant operations, menu items, pricing, and customer service techniques.
- Increased server efficiency by fulfilling additional responsibilities and training new servers.
- Assessed server performance, identifying opportunities for improvement and providing feedback to ensure maximum efficiency.
- Served as positive role model and mentor for restaurant waitstaff.
- Conducted ongoing training sessions to reinforce service standards and procedures.
- Collaborated with management to develop training materials and resources.
CONTRACT COORDINATOR
Geauga County Commissioner's Office
Chardon
08.2023 - 12.2023
- Schedules, plans and coordinates maintenance service contracts.
- Performs a variety of clerical functions in support of departmental operations.
- Develops bid specifications, conducts progress inspections, and manages work performed by outside contractors.
- Directs budgeting and financial planning of service contracts.
- Reviewed invoices submitted by vendors against contracted services rendered.
- Prepared updates on current status of contracts for management review.
- Compiled information necessary for renewal or termination of existing contracts.
STAFFING SPECIALIST
Randstad Sourceright- Google Team
Remote
05.2022 - 09.2022
- Focusing on top talent while dedicated to diverse recruiting and inclusive leadership.
- Develop and maintain a strong yet diverse pipeline.
- Maintains an applicant tracking system.
- Negotiated offers with selected candidates including salary packages, benefits plans and bonus structures.
- Participated in team meetings regarding upcoming projects or initiatives affecting staffing needs.
- Created job postings, screened resumes, conducted phone interviews, and managed candidate pipelines.
- Managed applicant tracking system to track hiring status and employee turnover.
DEPUTY SHERIFF/ SRO
Lake County Sheriff's Office
Painesville
01.2019 - 04.2022
- Manages a safe, secure, and orderly learning environment for students, teachers, and staff.
- De-escalates aggressive behavior between students and staff.
- Assist the school administrators and emergency crisis planning and building security matters.
- Utilize clear communication and interpersonal skills to build relationships with citizens.
- Provided public safety assistance at community events to maintain safe and secure environment.
- Escort and monitor in-custody defendants during court appearances.
- Coordinate with detention facilities for prisoner transport to and from court
- Maintain custody and control of inmates in holding cells or courtrooms.
- Ensure the safety of judges, court staff, attorneys, jurors and the public.
POLICE OFFICER, UNIFORMED ROAD PATROL
University Circle Police Department
Cleveland
01.2017 - 06.2019
- Responded to emergency calls to aid citizens in need.
- Investigated and reported crimes, accidents, offenses, and damage to property.
- Issued traffic citations for violators of traffic laws.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Effectively managed multiple tasks simultaneously under stressful conditions.
- Applied crisis intervention strategies as appropriate to mitigate potential harm.
- Interviewed victims, complainants and witnesses to obtain accurate information.
- Enforced traffic laws by issuing citations and warnings when necessary.
- Adhered to departmental policies and procedures at all times.
Education
OPOTA Certification - Law Enforcement
Cleveland Heights, OHBachelor of Arts -
Cleveland Institute of Art
Cleveland, OH 08.2007 - 06/2010
Skills
- Exceptional Customer Service- focused
- Conflict Resolution
- Administrative Support
- Time Management Skills
- Detail Oriented
- Report Writing and Documentation
- Candidate Sourcing
- Problem Solving
- Microsoft Office Suite
- Interpersonal Communication
Timeline
HOSPITALITY SERVER TRAINER
FMK HospitalityHarvest
01.2024 - Current
CONTRACT COORDINATOR
Geauga County Commissioner's Office
08.2023 - 12.2023
STAFFING SPECIALIST
Randstad Sourceright- Google Team
05.2022 - 09.2022
DEPUTY SHERIFF/ SRO
Lake County Sheriff's Office
01.2019 - 04.2022
POLICE OFFICER, UNIFORMED ROAD PATROL
University Circle Police Department
01.2017 - 06.2019
Bachelor of Arts -
Cleveland Institute of Art
08.2007 - 06/2010