Lauren Pilgrim
Crossville,TN
Summary
I thrive in applying unemployment insurance laws, ensuring document accuracy, and managing records with precision. My strong communication skills allow me to effectively assist claimants and employers, addressing their inquiries with confidence. I'm a proactive problem-solver, adept at administrative tasks and using computer systems for seamless data entry and reporting. I excel in prioritizing tasks efficiently and am dedicated to maintaining high ethical standards and integrity in all my work. I am passionate about growing and achieving career goals.
Overview
5
5
years of professional experience
Work History
Unemployment Claims Agent
Department of Labor and Workforce Development
08.2023 - Current
- My responsibilities include processing unemployment claims, providing assistance to individuals seeking unemployment benefits, and ensuring accurate and timely processing of claims.
Team Member
Walmart
01.2023 - 08.2024
- I worked collaboratively with my team to achieve departmental goals and targets
- My responsibilities included assisting customers, maintaining a clean and organized work environment, and ensuring customer satisfaction.
HR Assistant
Perdue Farms
09.2021 - 04.2022
- I provided administrative support to the HR department, assisted with recruitment processes, maintained employee records, and supported employee relations initiatives.
Certified Medical Assistant
Covington Pediatrics
05.2019 - 03.2020
- As a CMA, I provided vital services such as vaccine injections and wound care under the direction of an MD
- I kept accurate and comprehensive notes on services provided and entered vaccines into the state registry.
Education
General Studies
Southern New Hampshire University
Hooksett, NHSkills
- Time Management
- Customer Service
- Communication
- Problem-solving
- Adaptability
Timeline
Unemployment Claims Agent
Department of Labor and Workforce Development
08.2023 - Current
Team Member
Walmart
01.2023 - 08.2024
HR Assistant
Perdue Farms
09.2021 - 04.2022
Certified Medical Assistant
Covington Pediatrics
05.2019 - 03.2020
General Studies
Southern New Hampshire University