LAUREN PINCKNEY
Howard University
Washington,DC
1
Certification
11
years of professional experience
Improved patient care outcomes by leveraging knowledge of medical devices and office equipment. Enhanced understanding of medical conditions and treatments to provide informed support. Cultivated experience in patient care to contribute to healthcare excellence.
Work History
Lead Dental Assistant
6 Years 11 Months- Sterilized tools, exam chair, trays and surfaces for clean and safe dental office
- Educated patients on treatment procedures and post-procedure home care
- Maintained master calendar and scheduled new appointments based on provider availability
- Compiled and analyzed patient records and health histories to facilitate prompt and precise assessments by dentists.
- Performed verification of DC Medicaid and private insurance. Supported clients in understanding their insurance coverage. Assisted in processing insurance claims efficiently.
- Facilitated provider support during oral endodontic and cosmetic procedures.
Dental Assistant
6 Months- Assist Residents during OR cases.
- Assisted in patient preparation and comfort during dental procedures.
- PALS Certified
- Performed sterilization of instruments and maintained cleanliness standards.
- Educated patients on post-procedure care and oral hygiene practices.
- Implemented inventory management for dental supplies effectively.
- Conducted routine maintenance checks on dental equipment to ensure safety compliance.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Enhanced patient comfort by carefully explaining procedures and addressing concerns prior to treatments.
- Educated patients on dental hygiene, pre-surgical instructions and post-surgical care.
Dental Assistant
3 Years 1 Month- Applied sealants and protective coatings to teeth, protecting enamel and preventing cavities
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review
- Maintained clean, sterile and positive environment to optimize patient comfort, safety and satisfaction
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated
Dental Assistant
2 Months- Assistant hygienist and multiple providers
- Preventive dentistry
- Eaglesoft software
- Ecw software
- Topical application on injection(s) site
- Stainless steel crown and Nu smile
- Four handed dentistry
- Oral surgery
- Clinical notes
- Diagnostic digital radiology (panoramic, bitewings)
- Intra-oral photos
- Disinfect and Instrument sterilization
- Line shock/monthly maintenance
- Nitrous Oxide
- Medical hx review
Extern
3 Months- Listened carefully to physicians and nurses to ascertain the appropriate treatment for different diseases and conditions
- Adhered to guidelines and procedures established by the department to promote safety for all involved parties
- Cultivated effective communication and active listening skills by interacting with various types of personalities in both positive and negative situations
- Participated in meetings with other members of the team, took copious notes and offered suggestions for solving problems
Education
- Social Work
Radiology Certified/ CPR/BLS, DC Dental Assistant Level II
Skills
Achieved seamless operation of EagleSoft Dentrix
improving patient processing efficiency.
Enhanced safety in medical device operations through diligent observation.
Implemented effective safety procedures
reducing incident rates.
Improved patient comfort through targeted pain management strategies.
Streamlined documentation processes using eClinicalWorks (ECW).
Elevated patient care quality by applying effective behavior management techniques.
Delivered precise diagnoses through accurate reading of X-rays.
Achieved optimal functional restoration with successful crown placements.
Facilitated accurate diagnostics through proficient dental radiography.
Certification
CDA Level II
PALS
CPR/BLS
Timeline
Dental Assistant
Howard University
04.2026 - CurrentRead More
Lead Dental Assistant
Dental Dreams
10.2018 - 09.2025Read More
Dental Assistant
Adventure Dental and Orthodontics
10.2017 - 12.2017Read More
Dental Assistant
Smile Center
11.2015 - 12.2018Read More
Extern
Full Circle Dentistry
08.2015 - 11.2015Read More
Fortis College
Radiology Certified/ CPR/BLS, DC Dental Assistant Level II
Read More
Grand Canyon University
from Social Work
Read More