Lauren Pizzichemi
Carbondale,PA
Summary
Well-qualified administrative professional with remarkable typing skills, data entry expertise and goal-oriented mentality. Proficient in updating daily logs, investigating discrepancies and managing records. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
3
3
years of professional experience
Work History
Clerk/Typist
Lackawanna County Public Defender's Office
Scranton, PA
09.2021 - Current
- Performed data entry of confidential client information into a computer database system.
- Completed petitions/motions, letters, memorandums, etc., and sent out to clients and legal offices.
- Maintained confidential case documentation.
- Maintained thorough case history records and wrote detailed reports.
- Conducted assessments of clients' needs, identified resources and referred them to appropriate services.
- Collected data and entered into internal system database.
- Assisted client's with inquiries and complaints in a professional manner.
- Provided administrative support to office staff, including filing and organizing paperwork.
- Scanned documents into digital format for storage in computer systems.
- Reviewed documents before submission to ensure accuracy of content.
- Answered telephone calls and directed inquiries to appropriate personnel.
- Directed clients and guests to correct departments, rooms, and staff members.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Education
Bachelor of Science - Law And Society
Penn State University
State Park, PA12-2025
Skills
- Document Preparation
- Organizational Abilities
- Prioritization
- Verbal and Writing Communication
- Database Entry/Management
- Correspondence Writing
- Telephone Etiquette
- Records Management
- Resource Navigation
- Case/Client Documentation
- Client Confidentiality
- Accurate data entry
- File Management
- MS Office
- Attention to Detail
- Analytical Thinking
Timeline
Clerk/Typist
Lackawanna County Public Defender's Office
09.2021 - Current
Bachelor of Science - Law And Society
Penn State University
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