- Baking
- Cooking
- Volunteer Work
- Reading
- I enjoy helping others and giving back to the community
- Gardening
- Hiking
Lauren Powell
Elizabethtown,KY
Summary
Enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Malibu Jacks
10.2024 - 02.2025
- Utilized POS system to handle customer cash and credit card transactions.
- Counted money in drawers at beginning and end of each shift.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Answered product questions using knowledge of sales and store promotions.
- Arranged and replenished service desk displays and merchandise racks to maintain appearance of store.
Key Holder
Dollar General
08.2024 - 10.2024
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Streamlined opening and closing procedures as integral member of store staff.
- Trained and supervised new employees to apply best practices in customer service and store operations.
- Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.
- Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
Education
High School Diploma -
Central Hardin High School
Cecilia05-2022
Skills
- Point of sale systems
- Customer complaint resolution
- Safety regulations
- Guest services
- Cash handling expertise
- Strong work ethic
- Professional appearance
- Building rapport
Interests
Timeline
Customer Service Associate
Malibu Jacks
10.2024 - 02.2025
Key Holder
Dollar General
08.2024 - 10.2024
High School Diploma -
Central Hardin High School
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