Summary
Overview
Work History
Education
Skills
Affiliations
Professional Training
References
Timeline
Generic
Lauren Price

Lauren Price

Nashville,TN

Summary

Experienced professional with a track record of successfully leading sales, marketing, and customer success initiatives. Expertise in negotiation and communication, fostering strong client relationships. Committed to delivering effective solutions that enhance client satisfaction and drive continued business growth and revenue.

Overview

21
21
years of professional experience

Work History

Global Customer Success Manager

Rockwell Automation
Nashville
05.2022 - 07.2025
  • Provided guidance on how customers can maximize the value they receive from RA products and services.
  • Developed and maintained strong relationships with key client stakeholders to ensure satisfaction with our Global Life Science accounts.
  • Led regular check-in meetings with clients to discuss ongoing needs and gather feedback.
  • Implemented strategies to enhance customer retention through proactive communication and support initiatives.
  • Grew client ARR year over year by 25%.

Regional Business Leader, Channel Services

Rockwell Automation
Nashville
01.2021 - 05.2022
  • Spearheaded the development of new services based on market research findings as well as distributor partner needs for delivery.
  • Created innovative business strategies to improve customer service and optimize operational processes.
  • Formulated marketing plans to expand product offerings, enhance brand recognition, and drive revenue growth.
  • Negotiated contracts with clients and vendors to ensure mutually beneficial agreements.

Channel Services Program Specialist

Rockwell Automation
Remote
05.2017 - 01.2021
  • Coordinated program initiatives across multiple departments to enhance operational efficiency.
  • Supported budget planning by tracking expenses and forecasting needs effectively.
  • Facilitated regular meetings to discuss project updates and address challenges.
  • Analyzed program performance data to identify areas for improvement.

Business Development Leader, Consulting Services

Rockwell Automation
Richmond
08.2011 - 07.2016
  • Developed strategic partnerships to enhance market presence and drive growth initiatives.
  • Drove sales strategy by collaborating with marketing for targeted campaigns and promotions.
  • Managed client relationships to ensure satisfaction and foster long-term collaboration.
  • Provided ongoing support during contract negotiations with customers.

Technical Sales Engineer

Rockwell Automation
Cleveland
07.2008 - 07.2011
  • Provided technical support during the sales process to ensure client satisfaction.
  • Maintained strong relationships with clients to facilitate ongoing business opportunities.
  • Analyzed competitor products to enhance strategic positioning of Rockwell Automation solutions.
  • Provided customers with product demonstrations, training, and technical support.
  • Developed and implemented technical sales strategies to increase customer base by 20% YOY.

Territory Merchandising Coordinator

Kelloggs Snacks,Keebler
West Lafayette
09.2004 - 06.2008
  • Coordinated product placement strategies to enhance brand visibility in retail spaces.
  • Managed inventory levels to ensure optimal stock availability across various locations.
  • Created detailed reports on sales performance, inventory tracking, customer feedback.

Education

Bachelor of Science - Mechanical Engineering

Purdue University
West Lafayette
05-2008

Skills

  • Account management and client retention
  • Business development and relationship building
  • Strategic planning
  • Customer success
  • Negotiation skills

Affiliations

  • Member, Society of Women Engineers
  • Member, Purdue for Life Foundation
  • Board Member, Secretary, Purdue Alumni Association of Nashville
  • Purdue Student Ambassador, Project Lead the Way (2004-2008)
  • Ford Female Recruiting Initiative for STEM (2004-2008)

Professional Training

  • Graduate of Rockwell Automation Global Sales and Marketing Training Program
  • Negotiating for Success I & II
  • Customer Centric Selling
  • Effective Executive Communication

References

References available upon request.

Timeline

Global Customer Success Manager

Rockwell Automation
05.2022 - 07.2025

Regional Business Leader, Channel Services

Rockwell Automation
01.2021 - 05.2022

Channel Services Program Specialist

Rockwell Automation
05.2017 - 01.2021

Business Development Leader, Consulting Services

Rockwell Automation
08.2011 - 07.2016

Technical Sales Engineer

Rockwell Automation
07.2008 - 07.2011

Territory Merchandising Coordinator

Kelloggs Snacks,Keebler
09.2004 - 06.2008

Bachelor of Science - Mechanical Engineering

Purdue University

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