Summary
Overview
Work History
Education
Skills
Timeline
Hi, I’m

Lauren Reid

Shift Supervisor
Loveland,CO

Summary

Professional leader with strong expertise in overseeing daily operations and team coordination. Known for effective collaboration and achieving results in fast-paced environments. Highly adaptable, skilled in problem-solving, conflict resolution, and ensuring optimal workflow. Respected for reliability and proactive approach to shifting demands.

Overview

8
years of professional experience

Work History

Starbucks

Shift Supervisor
11.2020 - Current

Job overview

  • Trained and mentored new employees in customer service and compliance
  • Assisted in coordinating shift activities to ensure smooth operations
  • Monitored team performance and provided constructive feedback for improvement
  • Maintained cleanliness and organization of work areas to promote safety
  • Supported training initiatives for staff on new operational procedures
  • Maintained inventory control and store safety standards
  • Fostered a positive, efficient, customer-focused environment
  • Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes

Knightly Escapes

Content Writer
11.2022 - 08.2023

Job overview

  • Designed immersive storylines for interactive customer experiences
  • Developed puzzles, scenarios, and clues to support narrative engagement
  • Collaborated with designers to integrate stories into physical environments
  • Managed multiple creative projects under tight deadlines

Anuban Mae Sai

Elementary School Teacher
08.2019 - 04.2020

Job overview

  • Delivered engaging, multi-subject instruction to a diverse classroom of 30+ students
  • Designed and implemented engaging lesson plans to foster student learning and participation
  • Developed individualized education plans to address diverse learning needs and promote student success
  • Collaborated with parents and staff to create supportive environments for academic achievement
  • Utilized various assessment tools to monitor student progress and adjust instructional strategies accordingly
  • Led interactive activities and events to promote experiential learning

Teacher's Discovery®, a

Assistant Proofreading Manager
08.2017 - 04.2020

Job overview

  • Managed and trained a distributed team of proofreaders to ensure consistency and quality
  • Onboarded new team members, providing hands-on training in editorial standards and workflow
  • Collaborated with cross-functional teams to enhance product quality and efficiency
  • Ensured adherence to company standards and best practices for training content
  • Accomplished multiple tasks within established timeframes

Education

Oakland University
Rochester, MI

Bachelor of Arts from English Literature
04-2018

Colorado State University
Fort Collins, CO

from Certified Technical Writer
07-2025

University Overview

  • Professional Development

Skills

  • Training & Team Leadership in Multicultural Environments
  • Creative & Technical Writing
  • Public Speaking & Group Facilitation in Professional Settings
  • Expertise in Microsoft Office and Google Workspace
  • Cross-Cultural Communication & Collaboration

Timeline

Content Writer

Knightly Escapes
11.2022 - 08.2023

Shift Supervisor

Starbucks
11.2020 - Current

Elementary School Teacher

Anuban Mae Sai
08.2019 - 04.2020

Assistant Proofreading Manager

Teacher's Discovery®, a
08.2017 - 04.2020

Oakland University

Bachelor of Arts from English Literature

Colorado State University

from Certified Technical Writer

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Lauren ReidShift Supervisor