Lauren Renfro
Fayetteville,NC
Summary
Motivated student in the Human Resource Management Program seeking an entry-level position to apply analytical and communication skills in contributing strategies at a fast-paced company. Demonstrated strong analytical and organizational skills in a fast-paced financial environment and now pursuing a transition into a new field. Expertise in managing loan documentation and ensuring compliance with regulatory standards, coupled with proficiency in data entry and financial software. Committed to leveraging these skills to make a valuable contribution in a new professional setting.
Overview
8
8
years of professional experience
Work History
Jr Loan Processor
Integrity Credit Corporation
01.2021 - 02.2022
- Processed an average of 25 loans per month with a 95% accuracy rate
- Maintained a meticulous record of 30+ loan applications by organizing and filing loan documents improving document retrieval easier
- Maintained a high level of customer service, enhancing client satisfaction
- Utilized proprietary loan software effectively to manage loan applications
- Streamlined documents verification procedure resulting in 12% reduction time
Security Forces E-3 (Airman First Class)
United States Air Force
05.2018 - 11.2020
- Knowledge in weapons systems, antiterrorism, law enforcement and Air Base Ground Defense and combat arms
- Monitored building and property entrances and exits to detect intrusions and property assets
- Maintained periodic qualification of armed response, physical fitness and weapons requirements
- Participated in security drills, practical exercises and required training programs
- Collaborated with supervisors and staff in planning, administering and assessing training and development programs and functions
- Wrote reports daily activities, equipment or property damage, presence of unauthorized persons and vehicle inspections
Cashier/Supervisor
Food Lion
05.2014 - 03.2017
- Operating the cash register: Handling transactions accurately and efficiently
- Maintaining the checkout area: Keeping it clean and organized, bagging groceries, and restocking items
- Communicating with customers: Explaining store policies, procedures, and promotions
- Processing payments: Handling cash, checks, coupons, gift cards, partner cards, food stamps, and WIC vouchers
- Issuing receipts: Providing refunds, change, or tickets
- Redeeming coupons and stamps: Cross-selling products and introducing new ones
Education
Associates - Human Resources Management degree
Fayetteville Tech Community College
Fayetteville, NC01.2025
Diploma - High School
Douglas Byrd
Fayetteville, NC01.2015
Skills
- Decision making
- Customer service
- Troubleshooting
- Attention to detail
- Teamwork
- Strategic thinking
- Critical thinking
- Professionalism and ethics
- Deadline oriented
- Data entry proficiency
Skill Summary
Performed as an effective decision maker during complex situations and have strong capabilities to absorb new duties/roles. Experience in customer service and troubleshooting problems. Dependable, pays attention to detail and great teamwork. Have experience in customer service and strategic thinking.
Computer Software
Proficient in Calyx Point, Microsoft Word, PowerPoint, Excel and Office.
Honors and Awards
- Air Force Basic Training Ribbon
- Expert Marksmanship Ribbon
- Honor Graduate
Special Hiring Authority
Veterans Preference
Federal Experience
Yes. 2.5 Years Active Duty Air Force
Clearance
No
Personal Information
Citizenship: Yes
Timeline
Jr Loan Processor
Integrity Credit Corporation
01.2021 - 02.2022
Security Forces E-3 (Airman First Class)
United States Air Force
05.2018 - 11.2020
Cashier/Supervisor
Food Lion
05.2014 - 03.2017
Diploma - High School
Douglas Byrd
Associates - Human Resources Management degree
Fayetteville Tech Community College
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