Lauren Rhodes
Milwaukee,WI
Summary
Detail-oriented team player with strong customer services and organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy and a positive attitude. I am eager to learn, share my knowledge and have a willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Member Service Representative
Planet Fitness Gym
02.2025 - Current
- Greeted members, prospective members and other guests.
- Handled all front desk activities - answer phones, check in members and take prospective members on tours of the facility.
- Assisted members with account management, including updating personal information and setting up automated payments.
- Helped customers with a positive attitude and focused on customer satisfaction, through active listening, understanding member needs, and offering appropriate solutions.
Sales Associate
Home Goods
11.2023 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Managed returns, exchanges and refunds in accordance with store policy.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Team Member
Jamba Juice
06.2022 - 03.2023
- Kept work areas clean and organized.
- Completed jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Operated register to process payments and collect cash payment for order totals.
- Trained new team members by relaying information on company procedures and safety requirements.
- Worked different stations to meet production goals.
TRC Crew Member
Cherished Touch
06.2022 - 08.2022
- Worked front counter, answered phones and scheduled appointments.
- Worked well with teammates and accepted coaching from management team.
- Collected payments.
- Collaborated with team members to complete orders.
- Maintained office space, cleaned and restocked supplies as necessary.
Education
No Degree - High School - Senior
Rufus King High School
Milwaukee, WI05.2026
Skills
- Attention to Detail
- Willingness to Learn
- Guest Satisfaction
- Order Preparation
- Organizing Work Stations
- Money Handling
- Stocking and Replenishing
- Proper Food Storage & preparation
- Customer service
- Positive attitude
- Problem-solving
Languages
Spanish
Professional Working
Timeline
Member Service Representative
Planet Fitness Gym
02.2025 - Current
Sales Associate
Home Goods
11.2023 - 01.2025
Team Member
Jamba Juice
06.2022 - 03.2023
TRC Crew Member
Cherished Touch
06.2022 - 08.2022
No Degree - High School - Senior
Rufus King High School
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