Summary
Overview
Work History
Education
Skills
Timeline
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Lauren Rinaldi

Pittsburgh,PA

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

6
6
years of professional experience

Work History

Wax Specialist

European Wax Center
Pittsburgh, PA
04.2023 - Current
  • Performed waxing services such as Brazilian waxes, eyebrow waxes, leg waxes and more.
  • Maintained a clean, safe, and sanitary work environment for clients.
  • Educated clients on proper skincare regimens following waxing appointments.
  • Ensured all safety protocols were followed during each procedure.
  • Upsold additional services and products when appropriate.

Stylist/Assistant

Izzazu Salon & Spa
Pittsburgh, PA
03.2021 - 02.2023
  • Performed treatments, color services, and haircutting services unique to every clients desired look.
  • Upsold additional services when appropriate to increase sales volume.
  • Recommended products to clients based on their individual needs.
  • Tracked inventory of supplies used for styling and color services.
  • Assisted other stylists with busy periods in the salon.
  • Pursued continuing education and training to stay up to date with new trends, techniques, and products.

Front Desk Associate

Izzazu Salon Spa
Pittsburgh, PA
08.2020 - 03.2021
  • Greeted guests upon arrival and provided excellent customer service.
  • Answered phones, booked appointments, and responded to inquiries from customers.
  • Conducted routine inspections of front desk area to ensure cleanliness and neatness at all times.
  • Resolved customer complaints in a professional manner while maintaining high standards of service quality.

Barista

Starbucks
Butler, PA
07.2019 - 04.2021
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Operated cash registers to process customer payments.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.

Barista

Kalahari Resorts & Conventions
Pocono Summit, PA
07.2017 - 05.2019
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.
  • Prepared and served coffee, espresso drinks, blended coffees and teas.
  • Trained new baristas on company policies and procedures regarding food handling safety standards.
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.

Education

License - Cosmetology

Empire Beauty School
Pittsburgh, PA
03.2021

Bachelor of Science - Healthcare Administration

University of Michigan - Flint
Flint, MI

Some College (No Degree) - Public Health

Slippery Rock University of Pennsylvania
Slippery Rock, PA

Skills

  • Friendly and Outgoing
  • Active Listener
  • Speedy and Efficient
  • Exceptional Customer Service
  • Schedule Management
  • Quick Learner

Timeline

Wax Specialist

European Wax Center
04.2023 - Current

Stylist/Assistant

Izzazu Salon & Spa
03.2021 - 02.2023

Front Desk Associate

Izzazu Salon Spa
08.2020 - 03.2021

Barista

Starbucks
07.2019 - 04.2021

Barista

Kalahari Resorts & Conventions
07.2017 - 05.2019

License - Cosmetology

Empire Beauty School

Bachelor of Science - Healthcare Administration

University of Michigan - Flint

Some College (No Degree) - Public Health

Slippery Rock University of Pennsylvania

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Lauren Rinaldi