Overview
Work History
Education
Skills
Activities
Volunteer Experience
Timeline
Generic

LAUREN RIOS

Dallas

Overview

8
8
years of professional experience

Work History

Family Care Coordinator

Southwest Transplant
04.2024 - Current
  • Promoted positive communication among all parties involved in patient care by actively listening empathetically while offering practical guidance as needed.
  • Streamlined communication between family members and healthcare providers, ensuring timely updates and necessary adjustments to care plans.
  • Maintained detailed case records, ensuring accurate documentation for future reference and decision-making purposes.

Management Analyst

City of San Antonio- Metro Health
08.2022 - 03.2024
  • Conducted outreach and maintained relationships with community and partner organizations regarding family violence and conducted a risk and needs assessment to determine the method of victim outreach, and provides safety planning for victims and families and other services accordingly
  • Manages caseload of assigned cases and documents services offered/rendered to clients in San Antonio Metro Health Violence Prevention
  • Referred clients to local community resources in response to domestic violence as well as appropriate referrals.

Community Supervision Officer

Bexar County Adult Probation
04.2020 - 07.2022
  • Supervised a high risk caseload of about 50 offenders, Created treatment plans, Conducted Field Visits and Conducted Risk Assessments for individuals, Trauma Informed Care, Crisis Intervention.

Mental Health Practitioner

The Center for Healthcare Services
03.2019 - 04.2020
  • Conducted assessments and develops treatment plans, Provides case management support and various activities including care coordination, direct services, discharge planning, referrals, linkage and transition to next level of care, emergency case management assistance as needed, psychosocial rehabilitation services (individual or group), recovery planning, resource development and cross collaboration with interdisciplinary teams.

Case Manager

Crosspoint Inc.
01.2017 - 12.2018
  • Provided Risk assessment's and program planning, Provide crisis intervention and de-escalation, Maintain client files and other records as required, Referred to other agencies, Ensure that each client had acceptable housing and support prior to discharge.

Youth Care Worker

The Children's Shelter
05.2016 - 01.2017
  • Submitting prompt, accurate documents such as serious incident reports, daily logs, accident reports, restraint reports, etc
  • Maintain adequate supplies for cleaning and other dorm related items
  • Providing for the children's physical needs by: Obtaining and helping children maintain clean, adequate, appropriate and nice clothing and other personal items; hygiene.

Technical Support Specialist

Apple
08.2016 - 11.2016
  • Home Advisor, Able to thrive on change as products evolve, regularly rotate through different technical specialities and skill sets and Ability to assess customers' support needs when they arrive, then provide solutions or refer them to other team members.

Education

M.S. Administration of Justice and Security -

University of Phoenix
02.2021

B.A. Criminal Justice minor Sociology -

University of Texas at San Antonio
12.2017

Skills

  • Critical Thinking
  • Case Management
  • Crisis Management
  • Donor approaches
  • Active Listening
  • Family Support

Activities

  • National Society of Leadership and Success
  • Sigma Kappa Sorority Inc.

Volunteer Experience

  • Fisher House
  • Salvation Army
  • SAPD Special Olympics
  • Haven for Hope
  • Seton Home

Timeline

Family Care Coordinator

Southwest Transplant
04.2024 - Current

Management Analyst

City of San Antonio- Metro Health
08.2022 - 03.2024

Community Supervision Officer

Bexar County Adult Probation
04.2020 - 07.2022

Mental Health Practitioner

The Center for Healthcare Services
03.2019 - 04.2020

Case Manager

Crosspoint Inc.
01.2017 - 12.2018

Technical Support Specialist

Apple
08.2016 - 11.2016

Youth Care Worker

The Children's Shelter
05.2016 - 01.2017

M.S. Administration of Justice and Security -

University of Phoenix

B.A. Criminal Justice minor Sociology -

University of Texas at San Antonio

Similar Profiles

CREATE PROFILE
LAUREN RIOS