Chloe Brock
Nashville,TN
Summary
Family Care Coordinator with extensive experience at DCI Donor Services, recognized for effective communication and adherence to regulatory standards. Proven ability to manage teams and solve complex problems, resulting in improved client services and enhanced safety protocols. Committed to optimizing patient experiences through meticulous documentation and operational excellence.
Overview
9
9
years of professional experience
Work History
Family Care Coordinator
DCI Donor Services
Nashville , TN
08.2024 - Current
- Coordinates with nurses and doctors on health matters.
- Collected and verified sensation, medical, and social histories, maintaining meticulous documentation.
- Developed strong client services, regulatory compliance, and risk management skills.
PHLEBOTOMIST-OJI-CHARGE
American Red Cross
02.2022 - 08.2024
- Trained new phlebotomists in adherence to ARC procedures.
- Managed and tracked blood drives to achieve or exceed targets.
- Ensured donor safety and maintained product purity of blood products.
CERTIFIED NURSING ASSISTANT
Quality Care for Rehabilitation
Lebanon, TN
02.2020 - 12.2020
- Completed ongoing professional training and education to enhance competencies.
- Utilized appropriate assistive devices for resident ambulation and transfers.
- Maintained clean and organized environment for residents and staff.
- Reported observations of structural wear and equipment malfunctions to supervisor.
CERTIFIED NURSING ASSISTANT
Warwick Living Center
Ithaca, MI
04.2017 - 10.2020
- Maintained a clean and orderly environment for residents and staff.
- Recognized emergency situations and acted appropriately.
- Performed personal care and services to meet individual resident needs and preferences.
- Assisted residents with daily living activities and personal care needs.
Education
ASSOCIATE OF ARTS -
MID MICHIGAN COMMUNITY COLLEGE
Mt Pleasant MI05.2020
Skills
- Team management and coaching
- Effective communication
- Organizational skills
- Problem solving
- Customer service
- Adaptability
References
References available upon request.
Timeline
Family Care Coordinator
DCI Donor Services
08.2024 - Current
PHLEBOTOMIST-OJI-CHARGE
American Red Cross
02.2022 - 08.2024
CERTIFIED NURSING ASSISTANT
Quality Care for Rehabilitation
02.2020 - 12.2020
CERTIFIED NURSING ASSISTANT
Warwick Living Center
04.2017 - 10.2020
ASSOCIATE OF ARTS -
MID MICHIGAN COMMUNITY COLLEGE