Summary
Overview
Work History
Education
Timeline
Generic

Lauren Rokala

St. Louis Park,MN

Summary

Creative, hard working and results-driven marketing and sales professional. Prepared, organized, positive, communicative, highly proactive and responsible. Attentive to detail and thrives in fast-paced environments. Specializations in problem solving, itinerary implementing, content strategy and social media marketing while being an extraordinary team builder.

Overview

6
6
years of professional experience

Work History

Assistant Property Manager

Willow Bridge
Maple Grove, MN
10.2023 - Current
  • Organized community events to foster positive relationships among residents.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Organized and conducted weekly apartment tours for prospective tenants.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Developed and implemented sales strategies to increase market share.
  • Served as the primary point of contact for high-value clients, ensuring a seamless and personalized experience from inquiry to move out.

Social Media Director

New Start Nutrition
Dudley, MA
01.2021 - 05.2023
  • Supervise team members daily.
  • Prepare, create, and produce daily content on Facebook, Instagram, Snapchat and LinkedIn.
  • Collaborate with other marketing staff to integrate and complement marketing strategies across multiple sales channels.
  • Compile lists describing product and service offerings.
  • Initiate market research studies and analyze their findings.

Server

Broadway Hospitality Group
Worcester, MA
05.2022 - 10.2022
  • Greet customers, answers questions and recommends specials to up-sell!
  • Operate Point of Sale terminals to input orders, split bills and calculate totals.
  • Communicate with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Train new employees on restaurant procedures and plating techniques.
  • Check with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provid exceptional service to high volume of daily customers.

Director of Social Media and Marketing

Byrnes Real Estate Brokerage
Auburn, MA
01.2022 - 07.2022
  • Gathered and organized information to plan advertising campaigns.
  • Utilized Instgram and Facebook to promote products, services and content.
  • Generated detailed weekly goals and work hard to complete the tasks.
  • Developed and implemented strategic social media marketing plans.
  • Collaborated with clients in marketing their home.

Team Member

Target
Monticello, MN
01.2020 - 01.2021
  • Led and designed one on one training sessions, with team members to achieve personal and professional goals.
  • Designed and implemented team goals such as stocking merchandise efficiently and safely.
  • Demonstrated optimum communication skills with ability to understand & empathize with customers.
  • Built relationships with client management, team leaders, employees, and customers.

Education

Bachelor of Science - In Business Administration, Marketing

Nichols College
Dudley, MA
05.2023

Timeline

Assistant Property Manager

Willow Bridge
10.2023 - Current

Server

Broadway Hospitality Group
05.2022 - 10.2022

Director of Social Media and Marketing

Byrnes Real Estate Brokerage
01.2022 - 07.2022

Social Media Director

New Start Nutrition
01.2021 - 05.2023

Team Member

Target
01.2020 - 01.2021

Bachelor of Science - In Business Administration, Marketing

Nichols College
Lauren Rokala