Dynamic Assistant Property Manager with expertise in lease administration and tenant onboarding at Hawthorne Property Management. Proven track record in complaint resolution and record keeping, enhancing community engagement through successful resident events. Strong customer relationship management skills complemented by meticulous attention to detail in application processing.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Assistant Property Manager
Hawthorne Property Management
Orlando, FL
07.2021 - Current
Assisted in lease administration and tenant onboarding processes.
Maintained accurate records of rental payments and lease agreements.
Facilitated resident events to enhance community engagement.
Collaborated with team members to improve operational procedures.
Provided administrative support for the property manager including filing, typing correspondence, answering phone calls and scheduling meetings.
Handled complaints from tenants regarding maintenance issues and resolved them promptly.
Handled resident complaints and expedited maintenance requests.
Collected monthly assessments, rental fees, deposits and payments.
Collected first month's rent along with security deposit prior to move-in date.
Created tenant files, maintained records of rental payments, and tracked lease agreements.
Conducted apartment tours for potential tenants and answered questions about property.
Processed applications received from prospective tenants verifying credit history, employment status.
Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Order Picker
Eaton Corporation
Roanoke, Virginia
04.2017 - 07.2021
Utilized scanning technology to track inventory and verify order accuracy.
Followed company procedures for inventory management and stock replenishment.
Fulfilled orders quickly to accomplish challenging daily objectives.
Picked up heavy objects using proper lifting techniques to avoid personal injuries.
Utilized scanning equipment for picking, packing and shipping orders.
Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
Operated powered industrial trucks such as forklifts, pallet jacks or order pickers safely to move merchandise throughout the facility.
Confirmed items picked for orders by keying codes into system.
Carried or transported orders to shipping locations or delivery platforms with material handling equipment.
Cleaned and organized aisles, work stations, and floors to promote operational productivity.
Recorded accurate data on daily picking reports, including number of items picked, location in warehouse and any discrepancies found during inspection process.
Labeled boxes and placed in outbound collection areas.
Provided assistance in maintaining a clean working environment within the warehouse.
Organized warehouse shelves according to item size, type, style, color or product code.
Performed regular cycle counts of inventory levels in assigned areas.
Prepared orders for shipment by wrapping packages securely with protective materials such as bubble wrap or foam padding.
Product Assembler
Covidien
Ponce, Puerto Rico
03.2005 - 05.2014
Assembled medical device components following precise specifications and safety guidelines.
Conducted routine inspections of products for defects and adherence to standards.
Trained new employees on assembly techniques, safety protocols, and equipment usage.
Maintained a clean and organized workspace to promote safety and productivity.
Documented assembly progress and reported issues to supervisors for resolution.
Followed safety and quality requirements every day.
Prepared products for shipment by packing, labeling and stacking boxes.
Organized workstations in an efficient manner to maximize productivity during assembly operations.
Operated various hand tools such as drills, screwdrivers, and wrenches in order to assemble products.
Housekeeping and Laundry Attendant
Howard Johnson Hotel
Ponce , Puerto Rico
04.2003 - 03.2005
Operated laundry equipment, ensuring proper washing and drying of linens.
Replenished supplies in guest rooms, including toiletries and towels.
Stocked linen closets with fresh linens and supplies.
Cleaned bathrooms, dusting furniture, vacuuming carpets and mopping floors.
Cleaned windowsills, mirrors and fixtures in bathrooms as part of daily duties.
Changed bed sheets daily according to hotel standards and procedures.
Ensured all guest rooms were clean, comfortable and stocked with necessary amenities.
Checked inventory of cleaning supplies and ordered more when needed.