Lauren Rosander
Portland
Summary
Energetic employee skilled in complex problem-solving and delivering excellent customer service, I thrive in high-pressure environments, demonstrating adaptability and attention to detail while achieving significant team success. Self-motivated with extensive experience in leadership positions, working in teams, and managing time to maximize efficiency.
Overview
5
5
years of professional experience
Work History
Pilot Club Supervisor
University of Portland Athletics Department
08.2023 - Current
- Managed key relationships with donors through regular updates, reports, and timely acknowledgments.
- Assisted in the setup and breakdown of event equipment, contributing to efficient operations before and after each athletic contest.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Generated increased revenue by identifying new potential donors and implementing targeted outreach strategies.
- Developed and maintained accurate donor databases to track donations and engage with donors.
Athlete
University of Portland Rowing Team
08.2022 - Current
- Developed strong mental resilience through rigorous training sessions, enabling peak performance during competitions.
- Adapted quickly to changes in competition schedules or environments, demonstrating mental agility and composure under pressure.
- Balanced academic commitments with athletic pursuits, maintaining a high GPA while excelling in sports activities.
- Contributed to the success of the team by consistently meeting or exceeding personal goals and expectations.
Take-Out Server
P.F. Chang's Bistro
06.2022 - 08.2024
- Provided excellent customer service by addressing inquiries and resolving issues promptly.
- Handled high-stress situations calmly, addressing multiple tasks simultaneously while prioritizing accordingly.
- Collaborated with kitchen staff to ensure accurate preparation of menu items for take-out orders.
- Served and assisted diners by carrying plates of food, taking and delivering beverage orders and refilling glasses.
- Reset and cleaned tables quickly to prepare for new customers.
Assistant Softball Coach
Evolve 12U
03.2023 - 08.2023
- Cultivated a supportive environment for athletes to grow and develop their skills, ultimately resulting in increased player retention rates.
- Increased overall team batting average by implementing innovative hitting drills tailored to individual player needs.
- Coached players on successful batting, pitching and catching techniques.
- Assisted head coach in strategizing game plans, resulting in improved team performance.
- Effectively communicated with parents, addressing concerns and providing updates on their child''s progress as an athlete.
Courtesy Clerk
Market of Choice
07.2020 - 07.2022
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Collected shopping carts from the parking lot daily and cleaned and dried soiled and wet carts.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
Education
Nursing
University of Portland
Portland, OR05-2026
High School Diploma -
Oak Hill School
Eugene, OR06-2022
Skills
- Excellent customer service
- Food handlers card
- Teamwork and cooperation
- Adaptable
- Attention to detail
- Complex Problem-solving
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Pilot Club Supervisor
University of Portland Athletics Department
08.2023 - Current
Assistant Softball Coach
Evolve 12U
03.2023 - 08.2023
Athlete
University of Portland Rowing Team
08.2022 - Current
Take-Out Server
P.F. Chang's Bistro
06.2022 - 08.2024
Courtesy Clerk
Market of Choice
07.2020 - 07.2022
Nursing
University of Portland
High School Diploma -
Oak Hill School
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