Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lauren Sanchez

Pomona,CA

Summary

Proven team player with a knack for enhancing customer experiences, I leveraged attention to detail and exceptional customer service skills at Starbucks to foster customer loyalty. Skilled in POS system operation and cash handling, I significantly contributed to store efficiency and financial accuracy, embodying a blend of hard and soft skills crucial for retail success.

Overview

7
7
years of professional experience

Work History

Barista

Starbucks
Pacific Palisades, CA
06.2023 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Courtesy Clerk

Ralphs
Los Angeles, CA
03.2021 - 11.2022
  • Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Helped customers take merchandise out of store and loaded items into vehicles.
  • Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.

Sales Associate

Party City
Pasadena, CA
09.2020 - 12.2020

Seasonal

  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

Tjmaxx
Palmdale, CA
02.2017 - 07.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

High School Diploma -

Sierra Vista High School
Baldwin Park, CA
06.2016

Skills

  • Deadline Adherence
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Cash handling
  • Opening and closing duties
  • Exceptional customer service
  • Cash register operation
  • POS systems
  • POS system operation
  • Inventory management
  • New hire training

Timeline

Barista

Starbucks
06.2023 - 04.2024

Courtesy Clerk

Ralphs
03.2021 - 11.2022

Sales Associate

Party City
09.2020 - 12.2020

Sales Associate

Tjmaxx
02.2017 - 07.2018

High School Diploma -

Sierra Vista High School
Lauren Sanchez