Lauren Santiesteban
El Paso,TX
Summary
Hardworking and driven patient care technician with experience in quality care, compassion, and patient support. Highly adaptable and dedicated to delivering exceptional care, efficient communication, and effective teamwork. Proven ability to work in fast paced environments, stay organized, and accomplish given tasks. Continuously ambitious to gain new knowledge, education, and broaden skill set.
Overview
1
1
year of professional experience
Work History
Patient Care Technician
Las Palmas Del Sol Healthcare
2023.11 - Current
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Reduced stress for patients and families through effective communication and empathetic support.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Provided high-quality personal care to patients, promoting comfort and dignity during their hospital stay.
- Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
Combat Medic (68W)
Texas Army National Guard
2023.01 - Current
- Enhanced team efficiency by providing timely medical care and lifesaving interventions to fellow soldiers during combat operations.
- Reduced recovery time for injured personnel by administering appropriate treatments and coordinating evacuation procedures.
- Maintained operational readiness with thorough inventory management of medical supplies and equipment.
- Contributed to the overall health of unit members through conducting routine medical evaluations, immunizations, and preventive healthcare measures.
- Conducted comprehensive training sessions to non-medical personnel on essential first aid skills and emergency response techniques.
- Promoted safety awareness among fellow soldiers by conducting injury prevention briefings before field exercises or deployments.
- Ensured the proper handling of sensitive medical information by adhering to strict privacy regulations and maintaining detailed patient records.
- Continuously updated clinical skills and knowledge base by attending relevant military courses, seminars, and workshops, ensuring the delivery of best-practice care at all times.
- Completed patient care reports and checklists of daily duties per established military practices, guidelines and regulations.
Waitress
Famous Dave's Bar-B-Que
2023.09 - 2023.12
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Streamlined order processing for increased efficiency through clear communication with kitchen staff.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Handled cash transactions accurately, ensuring proper accounting and minimizing discrepancies at the end of shifts.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
High School Diploma -
Rib Lake High School
Rib Lake, WI05.2022
Skills
- ADL support
- Patient Observation
- Patient Care Quality
- Adaptable
- Medical Terminology
- Basic Life Support
- Care Monitoring
- Vital signs monitoring
Timeline
Patient Care Technician
Las Palmas Del Sol Healthcare
2023.11 - Current
Waitress
Famous Dave's Bar-B-Que
2023.09 - 2023.12
Combat Medic (68W)
Texas Army National Guard
2023.01 - Current
High School Diploma -
Rib Lake High School
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