Lauren Sawyer
Columbia,SC
Summary
Detail-oriented professional with a background in customer service and education. Skilled in time management and teamwork, consistently delivering exceptional service while resolving conflicts and ensuring safety in diverse settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Program Specialist
Boys and Girls Club
Columbia, SC
11.2025 - Current
- Supervised a class of 15 students ranging from 2-5th grade.
- Followed Safety procedures and a strict schedule
- Worked as a team with other staff
- Tracked students on a sheet when they left and arrived a location
- Administered first aid when needed
- Helped students with homework and problems
- Solved conflicts amongst students.
- Team bonding.
Cafe Staff
Millbridge
Waxhaw, NC
05.2025 - Current
- Trained new employees on customer service protocols and cafe operations.
- Managed inventory levels to ensure product availability and reduce waste.
- Resolved customer concerns or complaints professionally, striving for complete satisfaction.
- Maintaining cleanliness and proper hygiene when handling food and drinks.
- Made drinks and served food.
- Processed transactions.
Child Watch Staff
YMCA
Indian Land, SC
02.2024 - 07.2024
- Supervised children's activities to ensure safety and engagement.
- Verify when parents drop off their children when they check in and out.
- Sanitize what was used, such as toys, tables, and chairs.
- Change diapers.
- Sort out conflicts between children.
- Comfort children who may be scared due to weather or other issues.
- Talk to parents if there is an issue or a concern Work as a team with other staff.
Cashier
Publix
Indian Land, SC
05.2020 - 04.2024
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Greeted customers and answered any questions they had about the store's products and services.
- Operated a cash register and processed payments by gift cards, debit, cash, credit, and personal checks.
- Conducted price checks.
- Maintained cleanliness by spraying the registers and countertops, sweeping, and more.
- Provided premier customer service and helped customers with promotions and sales.
- Adhered to loss prevention policies.
- Trained new associates in cashiering and bagging roles.
Education
Bachelor of Arts - Psychology
University of South Carolina
Columbia, SC05-2027
High School Diploma -
Indian Land Highschool
Lancaster, SC05-2024
Skills
- Verbal Communication
- Time Management
- Teamwork
- Organization
- Responsible
- Patience
Certification
- Certified in Adult Mental Health First Aid USA.
- CPR Certified.
Timeline
Program Specialist
Boys and Girls Club
11.2025 - Current
Cafe Staff
Millbridge
05.2025 - Current
Child Watch Staff
YMCA
02.2024 - 07.2024
Cashier
Publix
05.2020 - 04.2024
Bachelor of Arts - Psychology
University of South Carolina
High School Diploma -
Indian Land Highschool