Lauren Schigur
Harper Woods,MI
Summary
Dynamic Personal Shopper with expertise in online order processing and customer service. Committed to maintaining high satisfaction ratings through efficient issue resolution and attention to detail.
Overview
9
9
years of professional experience
Work History
Personal Shopper
Walmart
03.2024 - 03.2026
- Utilized Walmart's online ordering system to streamline shopping processes.
- Resolved customer inquiries and issues efficiently to maintain satisfaction.
- Trained new team members on best practices for personal shopping services.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Sales Associate
The Children's Place
01.2022 - 03.2022
- Assisted customers in selecting products to enhance shopping experience.
- Maintained visual merchandising standards to optimize store presentation.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve sales goals and improve service quality.
Customer Service Representative
Henderson Glass
06.2019 - 08.2019
- Assisted customers with product selection and offered tailored recommendations based on needs.
- Resolved customer inquiries efficiently through effective communication and problem-solving skills.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Busser/Hostess
Travis Restaurant
08.2017 - 04.2018
- Cleaned and organized dining areas to enhance guest experience and maintain restaurant standards.
- Assisted servers by delivering food and beverages promptly, ensuring customer satisfaction during busy shifts.
- Collaborated with kitchen staff to streamline service flow and reduce table turnover times.
- Monitored inventory levels of supplies and communicated needs to management for timely replenishment.
Education
High School Diploma -
North Lake High School
Clinton Township, MI04-2019
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Online order processing
- Upbeat and outgoing attitude
- Product knowledge
- Physical stamina
Timeline
Personal Shopper
Walmart
03.2024 - 03.2026
Sales Associate
The Children's Place
01.2022 - 03.2022
Customer Service Representative
Henderson Glass
06.2019 - 08.2019
Busser/Hostess
Travis Restaurant
08.2017 - 04.2018
High School Diploma -
North Lake High School