Lauren Seaman
Vienna,VA
Summary
I'm an aspiring Veterinary Technician with plans to apply to NOVA's Vet Tech Program this January. Right now, I'm hoping to find a paid assistant position, internship, or volunteer spot at a VCMA-accredited clinic or animal hospital where I can start learning hands-on. I truly love animals and want to be part of a team that shares that same passion—helping care for pets while supporting the people who love them. I'm excited to grow, learn, and make a real difference wherever I can.
Overview
8
8
years of professional experience
Work History
Client Support & Data Entry Administrator
Taxnet Services
01.2024 - 05.2024
- Processed and entered over 10 client tax packets daily with 100% compliance to privacy regulations, ensuring accurate recordkeeping and timely submissions.
- Reduced data entry errors by 30% through consistent proofreading and attention to detail, improving overall processing efficiency and client satisfaction.
- Adapted to fluctuating workloads and shifting priorities while maintaining exceptional organization and accuracy in handling sensitive documents and high-volume tasks.
Receptionist Administrator
New Era Eye Care
02.2022 - 08.2023
- Expedited over 30+ daily office tasks including mail distribution, scanning, photocopying, and data entry—helping reduce administrative bottlenecks and improving overall workflow efficiency by 25%.
- Collaborated with cross-functional teams on time-sensitive projects, directly contributing to a 15% improvement in departmental turnaround times and goal completion rates.
- Independently operated and maintained advanced diagnostic equipment (lensometers, refraction units, auto-refractors, visual field analyzers), ensuring accurate patient testing for an average of 10–15 patients per day.
Administrative Assistant
First Service Residential
03.2022 - 02.2023
- Conducted over 50 comprehensive property inspections for both residential and commercial properties, identifying structural, safety, and code-related issues with a 98% accuracy rate on initial reports.
- Improved report accuracy and turnaround time by 30% through consistent documentation, photographic evidence, and attention to detail, reducing follow-up corrections and increasing client satisfaction.
- Built strong working relationships with local municipality personnel, expediting permit approvals and code enforcement coordination by reducing average processing time by 20%.
Front Office Receptionist
Center for Diagnostic Imaging
07.2016 - 07.2017
- Streamlined check-in and check-out procedures for 50+ patients per day, ensuring a welcoming atmosphere and reducing wait times by 20% during peak hours.
- Managed and updated digital records for over 1,000 patient profiles, maintaining 100% accuracy in database entries and supporting smooth clinic operations.
- Handled a high-volume, multi-line phone system averaging 80+ calls daily, efficiently routing inquiries and improving response time to patient and client needs by 25%.
Education
B.A. - Psychology
George Mason University
Fairfax, VA05.2018
Associate of Science - Social Sciences
Northern Virginia Community College
Annandale, VA08-2014
Skills
- Prescription Processing, Verification & Prioritizing Patient Safety (HIPAA-Compliant)
- Accurate Data Entry, Fast Typing & Confidential Record Management
- Client Communication, Animal Intake & Customer Service Excellence
- Verbal & Written Communication with Pet Owners & Clinical Staff
- Problem Solving, Conflict Resolution & Calm Under Pressure
- High-Volume Call Handling, Appointment Scheduling & Follow-Ups
- Meticulous, Organized & Detail-Oriented in Fast-Paced Environment
Timeline
Client Support & Data Entry Administrator
Taxnet Services
01.2024 - 05.2024
Administrative Assistant
First Service Residential
03.2022 - 02.2023
Receptionist Administrator
New Era Eye Care
02.2022 - 08.2023
Front Office Receptionist
Center for Diagnostic Imaging
07.2016 - 07.2017
B.A. - Psychology
George Mason University
Associate of Science - Social Sciences
Northern Virginia Community College
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