Summary
Overview
Work History
Education
Skills
Clubs & Activities
Timeline
Generic

Lauren Selip

Columbus,OH

Summary

Active college student pursuing a degree in Hospitality Management, specializing in tourism and entertainment, with prior experience at Walt Disney World Resort as a Bell Services Dispatcher. Experienced in handling fast-paced, high-volume environments, often helping upwards of 200 families a day. Demonstrated strong problem-resolution skills through collaborating with the front desk team, ensuring seamless service delivery, and a magical experience for all guests. Great team management and complex problem-solving skills.

Overview

1
1
year of professional experience

Work History

Bell Services Dispatcher

Walt Disney World Resort
Lake Buena Vista, Florida
01.2025 - 08.2025
  • Partnered with valet team to label and store bags upon guest arrival and departure.
  • Input guest's luggage into online database to inform and direct bellmen for seamless room delivery.
  • Managed luggage transfers to ensure smooth transitions between Walt Disney Resort hotels.
  • Accepted and securely stored grocery and bakery amenity orders for guest convenience.
  • Collaborated with front desk to address guest inquiries on services such as ticket purchases and dining modifications.
  • Handled incoming phone calls from guests inquiring about luggage service.

Education

Hospitality Management

The Ohio State University
Columbus, OH

Some College (No Degree) - Biochemistry

Suffolk University
Boston, MA

High School Diploma -

North Penn High School
Lansdale, PA
06-2024

Skills

  • Guest relations
  • Conflict resolution
  • Recordkeeping
  • Analytical and critical thinking
  • Team collaboration
  • Effective communication

Clubs & Activities

Hospitality Management Association

  • Explore career paths and opportunities in hospitality sectors
  • Showcase the influence of hospitality in the community

Transfer Student Association 

  • Engage in a welcoming environment that aims to help transfer students adjust to Ohio State and Columbus

Timeline

Bell Services Dispatcher

Walt Disney World Resort
01.2025 - 08.2025

Hospitality Management

The Ohio State University

Some College (No Degree) - Biochemistry

Suffolk University

High School Diploma -

North Penn High School

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