Summary
Overview
Work History
Education
Skills
Awards
Extracurricular Activities
Timeline
Generic

Kayden Bottger

Honolulu,HI

Summary

As a hostess with background in the food and beverage/hospitality industry, I am skilled in manning high-volume dining environments and delivering excellent customer service. I am flexible and excel under pressure. I enhance customer experiences in the food service setting through courteous and friendly interactions when directing customers to tables, giving directions, and taking reservations. I am constantly finding new ways to exceed customers' expectations with personalized service while working with my team.

Overview

3
3
years of professional experience

Work History

Hostess

Lilian's
06.2024 - Current

The Inn at Rancho Santa Fe

  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Server/hostess

Yakitori Glad
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Bussed and reset tables to keep dining room and work areas clean.

Caretaker

Care.com Inc
05.2023 - Current


  • Managed daily routines for multiple children at once, effectively juggling various tasks while maintaining a calm demeanor.
  • Handled conflict resolution among children using effective problem-solving strategies that promoted empathy and understanding.
  • Established trust with families by demonstrating reliability, punctuality, and genuine care for their children.

Performer/Facepainter

Royal Entertainers
02.2022 - Current


  • Developed strong improvisational skills, enabling seamless adaptation to unexpected situations during live performances.
  • Delivered exceptional customer service by interacting with guests in character, enhancing their overall experience.
  • Maintained excellent time management skills to ensure adherence to scheduled appointments while maintaining high-quality artistry standards concurrently.
  • Enhanced party atmosphere by incorporating engaging and interactive activities for children.

Associate

In N Out
06.2021 - 11.2022


  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Developed strong communication skills while interacting with diverse clientele daily.

Education

Some College - Travel Management, Hospitality

University of Hawaii At Manoa
Honolulu, HI
05.2027

High School Diploma -

San Pasqual High School
Escondido, CA
06.2023

Skills

  • Experience with Open Table
  • Customer Service
  • Experience with Children
  • Singing
  • Face Painting
  • Balloon Art

Awards

  • Girl Scout Bronze and Silver Award
  • Varsity Athlete Coaches Award
  • 4x Honor Roll Student
  • Student Athlete GPA Award

Extracurricular Activities

Varsity Wrestling, Escondido, CA, 11/01/19, 02/01/20 Varsity Sideline+Competition Cheer, Escondido, CA, 01/01/21, 05/01/23 Musical Theater, Escondido, CA, 12/01/10, 07/01/22 Vocal Lessons, Escondido, CA, 12/01/10, 09/01/22

Timeline

Hostess

Lilian's
06.2024 - Current

Server/hostess

Yakitori Glad
08.2023 - Current

Caretaker

Care.com Inc
05.2023 - Current

Performer/Facepainter

Royal Entertainers
02.2022 - Current

Associate

In N Out
06.2021 - 11.2022

Some College - Travel Management, Hospitality

University of Hawaii At Manoa

High School Diploma -

San Pasqual High School
Kayden Bottger