Sophia Petrovska
North Royalton,USA
Summary
Personable and upbeat with excellent communication and organizational skills, ensuring smooth guest experiences and efficient table management. Knowledgeable about providing exceptional customer service and multitasking, while handling reservations and seating arrangements. Dedicated to creating welcoming atmosphere and enhancing overall guest satisfaction.
Overview
3
3
years of professional experience
Work History
Hostess
Hospitality Restaurants
Independence, OH
09.2025 - Current
- Greeted and seated 300+ guests promptly, ensuring a positive first impression of the establishment.
- Provided exceptional customer service by addressing guest inquiries, concerns, special requests, and selling giftcards.
Sales and Marketing Representative
StretchLab
Brecksville, OH
08.2025 - Current
- Developed and maintained a strong network of potential clients through proactive outreach, networking events, and referrals by making 40+ calls a day.
- Built and maintained strong relationships with clients, ensuring high levels of satisfaction and loyalty, with the ability to sell the best membership out of 10+ options.
Lifeguard/Swim Instructor
City of Brecksville
Brecksville, OH
10.2024 - Current
- Provided swim instruction to 6-12 individuals at a time. Teaching all ages and skill levels, ensuring a safe and enjoyable learning environment.
- Scanned the pool area to ensure patron safety for 60+ swimmers at a time with CPR and AED certification and skills.
Hostess/Server
Bob Evans Restaurants
Broadview Heights, OH
08.2023 - 05.2024
- Demonstrated exceptional waitress skills during peak hours, accurately managing 5+ tables at a time.
- Provided exceptional customer service and multitasking skills by promptly greeting and seating guests, taking accurate orders, cashing customers out, and making salads/biscuits.
Education
Business Administration - College
Cuyahoga Community College District
Parma, OH03.2026
Junior High School Education -
North Royalton High School
North Royalton, OH03.2026
Skills
- Strong customer service
- Hospitality
- Sales skills
- CPR, First Aid and AED certification
- Time management
- Experience with Open Table and similar systems
- Trilingual
- Bussing
- Serving
- Hosting
- Cleaning and sanitation
Languages
English - Fluent
Native or Bilingual
Ukrainian
Native or Bilingual
French - Expert
Professional Working
Russian
Native or Bilingual
Timeline
Hostess
Hospitality Restaurants
09.2025 - Current
Sales and Marketing Representative
StretchLab
08.2025 - Current
Lifeguard/Swim Instructor
City of Brecksville
10.2024 - Current
Hostess/Server
Bob Evans Restaurants
08.2023 - 05.2024
Business Administration - College
Cuyahoga Community College District
Junior High School Education -
North Royalton High School