SELYAN Cheradi

Manage guest relations, confirmed reservations, provided event arrangements, including parties, wedding and special request services for clients.

• Managed reservation system, optimizing table assignments for efficiency.
• Addressed guest inquiries and resolved issues to enhance dining experience.
• Coordinated special events, accommodating specific requests for large parties.
• Monitored dining area to ensure cleanliness and readiness for guests.
• Answered customer questions about hours, seating, and menu information.
• Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.

• Assisting customers by preparing and making great coffee, baking and packaging bakery products. Work performance by generating sales, suggesting and interacting with customers. Maintaining the general appearance of the bakery area, keeping merchandise and displays fully stocked, properly arranged, neat, clean, and organized everything.
• Crafted high-quality espresso beverages, ensuring consistency and quality standards.
• Managed daily inventory, minimizing waste and maintaining optimal stock levels.
• Implemented strategies to enhance customer satisfaction through personalized service.
• Resolved customer inquiries and complaints promptly, fostering a positive atmosphere.
• Maintained a clean and organized workspace for optimal productivity and safety.
• Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
• Operated espresso machines and commercial coffee brewers to create beverages.

• Taking care of children (3 to 11 years old), maintained discipline and security while providing direct supervision of designated youthful offenders with their daily activities. Assisting with their homework.
• Supported classroom management by facilitating student engagement and maintaining a positive learning environment.
• Provided individualized instruction and support to students, enhancing their academic performance and confidence.
• Collaborated with educators to evaluate student progress and adapt instructional strategies for continuous improvement.
• Organized educational materials and resources, ensuring accessibility for both teachers and students during lessons.
• Monitored classroom activities, addressing behavioral issues promptly to promote a respectful learning atmosphere.
• Assisted students with special needs in achieving academic success through individualized instruction and personalized support strategies.
• Improved student comprehension by implementing innovative teaching methods and incorporating visual aids in lessons.

• Greeting and seating customers, taking orders, serving drinks and food. Making cocktails and beers to the customers, communicating with the kitchen staff, and helping with customer service.
• Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
• Maintained cleanliness and organization of bar area, ensuring compliance with health and safety standards.
• Collaborated with team members to develop new drink recipes, improving menu offerings and customer satisfaction.
• Provided exceptional customer service, efficiently managing orders during peak hours to optimize workflow.
• Implemented inventory management practices, reducing waste and ensuring availability of key ingredients.
• Developed rapport with regular patrons, fostering loyalty through personalized service and attention to detail.
• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
• Contributed to a positive work environment through effective teamwork and communication with colleagues.
• Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
• Kept bar presentable and well-stocked to meet customer needs.
• Followed alcohol awareness procedures for preventing excessive guest intoxication.
• Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.