- Hiking
- Video Gaming
- Reading
- Music
- Participating in various activities, including [Singing], [Theater], and [ Tech side of running a Play or Musical]
Lauren Sherer
Toledo
Summary
Detail-oriented Assistant Retail Manager skilled in time management and cash handling. Committed to giving a positive customer experience while optimizing daily store operations for maximum efficiency.
Professional with strong background in retail management, adept at ensuring customer satisfaction. Skilled at team leadership, inventory control, Strong interpersonal skills and customer-focused mindset.
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Multi-tasking Manager well-known for creating positive workplace culture and high-performing teams. Highly committed with hardworking mentality to maintain quality of services and products. Dedicated team player in tough situations. Skilled in under pressure and adapting to the situation.
Overview
5
5
years of professional experience
Work History
Assistant Retail Manager
Dollar Tree
Toledo, OH
01.2024 - Current
- Assisted in managing daily store operations, ensuring smooth workflow and customer satisfaction.
- Trained and mentored new staff on company policies and customer service best practices.
- Implemented effective inventory management techniques to minimize stock discrepancies.
- Collaborated with team members to optimize merchandise displays, enhancing overall store appearance.
- Developed staff schedules, balancing coverage with peak shopping hours for operational efficiency.
- Conducted regular audits of sales performance, identifying areas for improvement and training needs.
- Resolved customer inquiries and complaints promptly, maintaining high levels of satisfaction.
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
- Engaged directly with customers to offer assistance and resolve complaints.
- Monitored inventory management and assisted with accurate, cost-effective ordering processes.
- Trained employees, monitored performance and conducted periodic reviews focused on continuous improvement.
- Boosted customer satisfaction by implementing new sales strategies and optimizing the retail environment.
- Led a team of sales associates, providing ongoing training and performance feedback to ensure top-notch customer service.
Line Cook
JoJo's Pizzeria
Toledo, OH
10.2022 - 01.2023
- Assisted in inventory management by monitoring stock levels and notifying management of shortages.
- Contributed to menu development by suggesting seasonal ingredients and innovative dish ideas.
- Implemented time-saving techniques that improved service speed during peak hours without sacrificing quality.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Plated and presented all dishes to match established restaurant standards.
- Upheld strict sanitation standards while preparing meals, maintaining a clean workspace free of cross-contamination risks.
- Increased kitchen productivity by keeping tools organized for easy access when needed.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Followed restaurant stock management schedule to monitor product freshness and rotate out old products.
Line Cook
Vito's Pizzeria
Toledo, OH
08.2021 - 06.2022
- Prepared high-quality pizzas and menu items in accordance with established recipes and standards.
- Operated kitchen equipment safely, ensuring compliance with health and safety regulations.
- Collaborated with team members to streamline food preparation processes, enhancing kitchen efficiency.
- Maintained cleanliness of workstations and kitchen areas, adhering to sanitation guidelines.
- Trained new staff on cooking techniques and kitchen protocols, fostering a collaborative environment.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Checked food temperature regularly to verify proper cooking and safety.
- Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
- Kept kitchen clean and organized by performing daily maintenance tasks.
Education
High School Diploma -
Skills
- Multitasking proficiency
- Staff training and development
- Delegation and supervision
- Scheduling and time management
- Time management skills
- Cash handling
- Patience and empathy
- Work ethic and integrity
- Customer assistance
- Customer service
- Team collaboration
- Cash handling and management
- Store operations optimization
- Store operations
- Customer engagement
- Employee scheduling
- Merchandise display
- Teamwork
- Multitasking
- Computer skills
Interests
Timeline
Assistant Retail Manager
Dollar Tree
01.2024 - Current
Line Cook
JoJo's Pizzeria
10.2022 - 01.2023
Line Cook
Vito's Pizzeria
08.2021 - 06.2022
High School Diploma -
Choir Director Award
In high school i was in Choir Class all 4 years and in the Show Choir club they had recently started in my junior year. I poured everything into choir because it was a place I finally felt like I was at home. Made amazing friends and pushed myself to the best I could be. I also helped my classmates feel comfortable and themselves in the environment while I was there for 4 years. In the end it lead to me becoming a leader in the classroom and the club for everyone and it brought me to receiving the director award.