Adrienne St. Louis
Tehachapi,CA
Summary
I am moving to Bear Valley Springs and am looking for an opportunity to use my skills in my new community. I am a proven leader with a track record of enhancing customer engagement and boosting sales at Luke & Company Fine Pet Supply. I am skilled in staff training and development, adept at multitasking, and excel in budgeting and financial management.
Overview
8
8
years of professional experience
Work History
Assistant Retail Manager
Luke & Company Fine Pet Supply
04.2022 - 11.2024
- In-depth understanding of pet products, including food, accessories, and health items, to effectively advise customers
- Ability to engage customers and upsell products, promoting items that enhance their specific pets' well-being.
- Ensuring product displays are visually appealing and maintaining an organized store environment.
- Balancing multiple tasks, such as restocking inventory and assisting customers, efficiently.
- Working well with colleagues to maintain a cohesive work environment and ensure smooth operations
- Addressing customer concerns or issues promptly and effectively, turning potential complaints into positive experiences
Executive Assistant
NGHTMRE
Los Angeles, CA
09.2020 - 01.2022
- Performed calendar management and scheduling of appointments for the executive.
- Maintained confidential files related to personnel records or other sensitive information.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Checked personal and professional activities to remind employer of priority tasks and deadlines.
- Performed various clerical tasks and organized office areas to promote productivity.
- Managed household inventory and maintenance schedules.
Manager
Dog-Topia
Denver, CO
07.2016 - 06.2020
- Overseeing up to 125 dogs and 10 staff daily.
- Ensuring that the facility meets all health and safety regulations and that staff follow proper protocols to keep animals safe.
- Implementing strategies to attract new clients and retain existing ones through social media, community events, and promotions.
- Quickly addressing any issues that arise, whether related to staff, animals, or client concerns.
- Overseeing budgeting, pricing, and financial reporting to ensure the facility remains profitable
Education
HIGH SCHOOL GRADUATE -
COLORADO VIRTUAL ACADEMY
07.2014
1 YEAR -
ARAPAHOE COMMUNITY COLLEGE
Skills
- Staff Training and Development
- Multitasking proficiency
- Budgeting and financial management
- Goal Setting and Achievement
- Marketing and Promotions
- Display building
- Customer Engagement
- Delegation and Supervision
Timeline
Assistant Retail Manager
Luke & Company Fine Pet Supply
04.2022 - 11.2024
Executive Assistant
NGHTMRE
09.2020 - 01.2022
Manager
Dog-Topia
07.2016 - 06.2020
HIGH SCHOOL GRADUATE -
COLORADO VIRTUAL ACADEMY
1 YEAR -
ARAPAHOE COMMUNITY COLLEGE
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