Lauren Shifflett

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

• Answering questions about drinks, specials and the bar’s offerings.

• Preparing cocktails and other mixed drinks using proper techniques and ingredients.

• Observing customers consumption of alcohol and refusing service to intoxicated patrons.

• Keeping the bar area, glasses and utensils clean and organized.

Server

• Adhere to food safety and sanitation regulations.

• Address customer issues and resolve conflicts efficiently.

• Provide friendly and efficient service.

• Maintains dining experience with an enthusiastic attitude.

•Handled to-go orders via phone and communicated precise wait times.

•Directed reservation processes and waitlist coordination.

•Greeted guests cordially upon arrival.