Lauren Shifflett

• Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Bartender

• Answering questions about drinks, specials and the bar’s offerings.
• Preparing cocktails and other mixed drinks using proper techniques and ingredients.
• Observing customers consumption of alcohol and refusing service to intoxicated patrons.
• Keeping the bar area, glasses and utensils clean and organized.
• Adhere to food safety and sanitation regulations.
• Provide friendly and efficient service.

Server

• Serving food and beverages in a timely efficient manner.
• Checking on guests during their meal to insure satisfaction.
• Assisting other staff members as needed
• Addressing any customer complaints or concerns promptly.

• Handled to-go orders via phone and communicated precise wait times.
• Directed reservation processes and waitlist coordination.
• Greeted guests cordially upon arrival.