Lauren Johnson
Louisville,AL
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
2
2
years of post-secondary education
1
1
Language
Work History
Server Attendant
PGA Championship 2024
5 2024
- Provided VIP service to guests, ensuring a memorable experience during the prestigious PGA Championship event
- Managed guest seating arrangements and maintained a pristine environment in line with high standards.
Hostess, To-go Specialist & Server
Texas Roadhouse
03.2018 - Current
- Warmly greeted guests and facilitated a seamless dining experience by efficiently managing seating arrangements and coordinating with kitchen staff
- Demonstrated versatility by handling to-go orders and providing attentive service to restaurant patrons.
Server
Drake’s
09.2022 - 12.2023
- Delivered exceptional service to patrons of a bustling restaurant, maintaining a positive attitude and ensuring guest satisfaction
- Leveraged strong interpersonal skills to build rapport and enhance the dining experience.
Store Associate
Victoria's Secret
12.2021 - 02.2022
- Engaged customers with product knowledge and personalized assistance, resulting in increased sales and customer loyalty
- Maintained visual merchandising standards to create an inviting atmosphere for shoppers.
Team Member
Canes, Bowling Green, KY
08.2021 - 11.2021
- Handled cash transactions accurately and efficiently while providing friendly and prompt service to customers
- Demonstrated strong teamwork and problem-solving skills in a fast-paced environment.
Returns Team Member
Amazon Fulfillment Center, Shepardsville, KY
02.2021 - 08.2021
- Implemented efficient processes to organize and manage returns, contributing to a streamlined operation and improved customer satisfaction
- Collaborated with team members to meet productivity goals and maintain a clean and organized workspace.
Assembly Team Member
GE Appliances
09.2020 - 01.2021
- Demonstrated precision and attention to detail in assembling equipment according to strict quality standards
- Contributed to a culture of safety and efficiency by adhering to protocols and actively participating in training programs.
Desk Assistant
Western Kentucky University
09.2019 - 03.2020
- Provided friendly and professional assistance to students and visitors, serving as a knowledgeable resource for campus information and services
- Managed administrative tasks with accuracy and efficiency, contributing to the smooth operation of the front desk.
Education
Bachelor of Science in Psychology -
University of Louisville
Louisville, KY 08.2022 - 05.2024
Skills
- Strong Work Ethic
- Cash Handling
- Safe Food Handling
- Guest Engagement
- Hospitality service expertise
- Fluent in Spanish
- Customer Service
- Safe Serve Alcohol Certification
References
Available upon request
Timeline
Server
Drake’s
09.2022 - 12.2023
Bachelor of Science in Psychology -
University of Louisville
08.2022 - 05.2024
Store Associate
Victoria's Secret
12.2021 - 02.2022
Team Member
Canes, Bowling Green, KY
08.2021 - 11.2021
Returns Team Member
Amazon Fulfillment Center, Shepardsville, KY
02.2021 - 08.2021
Assembly Team Member
GE Appliances
09.2020 - 01.2021
Desk Assistant
Western Kentucky University
09.2019 - 03.2020
Hostess, To-go Specialist & Server
Texas Roadhouse
03.2018 - Current
Server Attendant
PGA Championship 2024
5 2024
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