Lauren Smith
Leander,TX
Summary
I have a solid background in customer service, gained through my time at Danny's Barber Shop and Hill Country Hive. I'm experienced in appointment scheduling and handling cash, and I take pride in creating a friendly atmosphere, and resolving any guest issues. My ability to work well with others and communicate effectively has helped improve both team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Receptionist
Danny's Barber Shop
Cedar Park, TX
01.2025 - Current
- Managed appointment scheduling using phone and digital systems.
- Assisted barbers by maintaining a clean and organized workspace.
- Greeted customers warmly as they entered the barber shop.
- Answered customer inquiries about services and pricing effectively.
- Processed payments and handled cash transactions accurately.
Florist
Hill Country Hive
Lago Vista, TX
03.2024 - 04.2025
- Designed unique floral arrangements for various events and occasions.
- Collaborated with team members on large-scale floral projects.
- Created floral designs with fresh flowers for special occasions such as weddings, funerals, and holidays.
- Delivered and set up flower arrangements for banquets, weddings and funerals.
- Maintained inventory of fresh flowers, supplies, and tools.
Host
Olive Garden
Austin, TX
05.2022 - 08.2022
- Greeted and welcomed guests upon arrival, ensuring a friendly atmosphere.
- Monitored dining area for cleanliness and addressed any issues promptly.
- Handled guest complaints with professionalism, seeking resolution effectively.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
Education
High School Diploma -
Lago Vista High School
Lago Vista, TX05-2022
Skills
- Communication skills
- Appointment scheduling
- Customer service
- Problem solving
- Cash handling
- Team collaboration
Timeline
Receptionist
Danny's Barber Shop
01.2025 - Current
Florist
Hill Country Hive
03.2024 - 04.2025
Host
Olive Garden
05.2022 - 08.2022
High School Diploma -
Lago Vista High School
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