Lauren Soto
Old Bridge
Summary
Shift Leader at Playa Bowls with skills in team motivation and customer service. Trained in cash handling and inventory management, ensuring operational efficiency. Successfully trained new employees in safety protocols, enhancing team performance and compliance. Committed to fostering a positive work environment while enforcing company policies.
Overview
1
1
year of professional experience
Work History
Shift Leader
Playa Bowls
06.2024 - Current
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Enforced company policies and regulations with employees.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Completed cash and credit card transactions accurately using POS software.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
Education
High School Diploma -
Old Bridge High School
Old Bridge, NJSkills
- Technical support
- Client service
- Team motivation
- Employee relations
- Flexible schedule
- Team leadership
- Positive attitude
- Rules enforcement
- Cash handling
- Assigning work
- Inventory counts
- Safety processes and procedures
Timeline
Shift Leader
Playa Bowls
06.2024 - Current
High School Diploma -
Old Bridge High School